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IS&T Retail Senior Manager, China

Apple· Software and Services
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Hybrid (Shanghai)Full-timePosted 3w ago

About the role

Senior leadership role within APAC Retail Engineering, accountable for technology execution, operational excellence, and organizational leadership of Apple Retail IS&T in China. Leads end-to-end delivery and operation of business-critical platforms enabling Apple’s Retail business, aligned with APAC and worldwide IS&T strategies, and focused on security, compliance, resilience, and scalable platform sustainability.

Responsibilities

  • Lead and evolve the Apple IS&T Retail China organization, providing strategic direction across Engineering Program Management, Application Development, Quality Engineering, and Engineering Operations.
  • Own the China Retail technology portfolio, ensuring investments, priorities, and execution remain aligned with business strategy and application lifecycle management.
  • Serve as the primary technology partner to Apple Retail China leadership, influencing strategic decisions and resolving dependencies across APAC and Worldwide IS&T organizations.
  • Build an inclusive, high-performing organization by attracting, developing, and retaining exceptional talent, while coaching managers and technical leaders.
  • Establish operational discipline across engineering support delivery, software quality, production stability, service management, and engineering effectiveness.
  • Lead large-scale, business-critical initiatives spanning multiple organizations, balancing priorities, managing organizational change, and optimizing business value.
  • Ensure technology solutions meet enterprise standards for security, China regulatory compliance, scalability, operational resilience, and customer experience.

Qualifications

  • Proven background in leading a multi-disciplinary technology organization, including Engineering Program Management, Application Development, Quality Engineering, and Operations.
  • Expertise operating in a highly matrixed global environment, successfully aligning cross-functional priorities without direct authority.
  • Deep understanding of the Retail technology landscape and business operations.
  • Proficiency in driving operational excellence through automation, scalable engineering practices, and data-driven decision making.
  • Strong foundation in organizational planning, workforce strategy, succession planning, and leadership development.
  • Exceptional executive communication skills required to build trusted partnerships with business executives and senior IS&T leaders.
  • Track record of owning a complex technology portfolio encompassing application lifecycle management, release management, and production operations.
  • Demonstrated ability to ensure technology solutions meet enterprise standards for security, scalability, and regional regulatory compliance.

Skills

Required:Engineering Program ManagementApplication DevelopmentQuality Engineering & Test AutomationEngineering OperationsExecutive Communication
Last updated Oct 2, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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