Global Head of Workplace
About the role
Head of Workplace leading Scale's global Workplace function across ~10 offices, owning real estate, budget, and day-to-day office experience; oversees facilities management partner and outsourced services, builds the Workplace team, and collaborates with Security and international leaders to scale workplace operations.
Responsibilities
- Lead strategy, planning, and oversight of Scale’s global real estate portfolio across ~10 offices.
- Manage site selection, acquisition, lease negotiation and administration, renewals, and disposition of properties with brokers, landlords, and legal.
- Partner with International HR and business leaders to plan for growth and expansion into new markets.
- Use occupancy, utilization, and cost data to decide when to grow, consolidate, or exit space.
- Own the relationship with our integrated facilities management partner (CBRE) and other outsourced service providers across the global portfolio.
- Define and manage SLAs, KPIs, and regular performance reviews to deliver a consistent, high-quality experience in every office.
- Lead vendor sourcing, contract negotiations, and renewals.
- Own the global Workplace and Real Estate budget, including leases, facilities operations, food and beverage, and capital projects.
- Build annual budgets and forecasts, track spend against plan, and report regularly to Finance and leadership.
- Find ways to reduce cost without compromising the employee experience.
- Oversee food and beverage programs across all offices, including catering vendors, service models, dietary needs, and budget.
- Partner with Employee Experience on events, amenities, and programs that bring people together and strengthen our culture.
- Gather employee feedback and use it to keep improving the office experience.
- Lead office openings, expansions, relocations, and build-outs from start to finish, working with architects, contractors, and project managers.
- Design flexible, sustainable, and collaborative workspaces that use technology to support how our teams work.
- Partner closely with Security on workplace safety, emergency preparedness, and business continuity planning.
- Own health and safety compliance at each site, including evacuation plans, drills, first aid/AED readiness, and incident response procedures.
- Ensure compliance with all legal, regulatory, and environmental requirements related to our offices and real estate.
- Build, lead, and develop a global team of Workplace professionals, working alongside on-site vendor teams.
- Partner with People, Security, IT, Finance, and Legal to set consistent workplace standards and make aligned decisions.
Qualifications
- Proven experience leading a global, multi-site Real Estate and Workplace function.
- Deep experience managing integrated facilities management partners (e.g., CBRE, JLL, Cushman & Wakefield) and outsourced service models.
- Track record of owning and managing large, multi-million-dollar operating and capital budgets.
- Experience negotiating leases and leading office openings, build-outs, and relocations, including internationally.
- Strong analytical skills and a data-driven approach to decision-making.
- Ability to think strategically and balance cost, employee experience, and business needs.
- Excellent project management skills, with a track record of delivering projects on time and within budget.
- Experience building and leading strong Workplace teams made up of both FTEs and vendor partners.
- Excellent communication and stakeholder management skills, with the ability to influence senior leaders and collaborate cross-functionally.
- Highly adaptable approach to a fast-paced, high-growth business environment.
Skills
Benefits
- comprehensive health, dental and vision coverage
- retirement benefits
- learning and development stipend
- generous PTO
- commuter stipend (possible)

About Scale AI
Data-centric infrastructure to accelerate the development of AI
Scale accelerates the development of AI within organizations of any size to deliver critical business insights and operational efficiency. Its data-centric infrastructure platform leverages RLHF (Reinforced Learning with Human Feedback) to help organizations build the strongest AI models that supercharge their business, with customers across industries including Meta, Microsoft, U.S. Army, DoD’s Defense Innovation Unit, Open AI, General Motors, Toyota Research Institute, Brex, Instacart and Flexport.
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