← All roles

Cell Therapy Account Manager - Great Lakes

CareDx· SALES & MARKETING
Apply on company site
Hybrid (US)$250k - $260kfull-timePosted 2w ago

About the role

Cell Therapy Account Manager responsible for driving adoption and growth of CareDx Cell Therapy & Transplant portfolio (including AlloHeme) focusing on blood and marrow transplant centers, cell therapy programs, hematology-oncology practices, and academic medical centers. Partners with internal teams to develop and execute strategic account plans, educates providers on clinical value, supports implementation, and manages multi-stakeholder relationships.

Responsibilities

  • Develop a deep understanding of customer needs, clinical workflows, operational challenges, and organizational objectives to drive utilization and long-term growth.
  • Build clinical understanding and confidence in AlloHeme and the broader portfolio through scientific discussions with physicians, advanced practice providers, transplant coordinators, laboratory leadership, and other stakeholders; collaborate with Medical Affairs for advanced questions.
  • Lead account onboarding and activation activities for AlloHeme and other testing solutions; establish ordering, reporting, sample logistics, and operational workflows; navigate institutional review and approval processes.
  • Develop and execute strategic account plans to drive adoption, market penetration, footprint expansion, and achievement of commercial objectives.
  • Support execution of Laboratory Service Agreements (LSAs) and related contracts; facilitate contracting activities and remove barriers to adoption.
  • Identify and engage key clinical, laboratory, operational, and administrative stakeholders; build trusted partnerships and ensure customer satisfaction and retention.
  • Maintain a robust sales pipeline and territory plan; forecast opportunities, track milestones, monitor utilization, and provide territory performance updates.
  • Collaborate with Clinical Liaison, Medical Affairs, Marketing, Customer Experience, Market Access, Sales Operations, and Operations to create solutions for customer success and growth.

Qualifications

  • Bachelor’s degree required, advance degree preferred
  • Minimum of 10 years sales or strategic account management experience in healthcare
  • Demonstrated ability to sell clinically within the hematology-oncology market
  • Experience supporting blood and marrow transplant, cell therapy, or CAR-T programs preferred
  • Proven success selling into large academic medical centers, cancer centers, hospitals, and complex healthcare systems
  • Demonstrated experience navigating multi-stakeholder decision-making in healthcare
  • Ability to establish and implement clinical, operational, laboratory, or workflow protocols in healthcare
  • Experience with healthcare contracting processes; LSAs or related agreements preferred
  • Strong strategic account management and territory planning skills
  • Excellent written, verbal, presentation, and interpersonal communication skills
  • Ability to work cross-functionally to drive adoption and implementation
  • Willingness to travel 50-75%+ and manage a large geographic territory
  • Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com and analytical tools

Skills

Required:Strategic account managementClinical educationMulti-stakeholder collaboration

Benefits

  • Competitive base salary and incentive compensation
  • Health and welfare benefits, including gym reimbursement
  • 401(k) match
  • Employee Stock Purchase Plan
  • Pre-tax commuter benefits
  • Living Donor Employee Recovery Policy (up to 30 days paid leave)
  • Refer to company careers page for detailed benefits
Last updated Oct 7, 2026. Interested? Apply on the company site.
CareDx logo

About CareDx

Together in Transplant

CareDx delivers transplant-focused diagnostics, digital health tools, and services that support patients and clinicians across the entire transplant journey.

DiagnosticsDigital HealthTransplant
Company profileWebsite

More open roles at CareDx