← All roles

Cell Therapy Account Manager - Central

CareDx· SALES & MARKETING
Apply on company site
Remote$250k - $260kfull-timePosted 2w ago

About the role

Drive adoption and volume growth of CareDx Cell Therapy & Transplant portfolio (AlloHeme and related testing/digital solutions) by focusing on blood and marrow transplant centers, cell therapy programs, hematology-oncology practices, and academic medical centers. Responsibilities include consultative selling, account activation, strategic planning, and cross-functional collaboration to expand utilization and revenue.

Responsibilities

  • Develop a deep understanding of customer needs, workflows, and objectives to drive utilization and long-term growth of CareDx Cell Therapy & Transplant solutions.
  • Build clinical understanding and confidence in AlloHeme via scientific discussions with physicians, APPs, transplant coordinators, laboratory leadership, and other stakeholders; partner with Medical Affairs for advanced questions.
  • Lead account onboarding and activation activities for AlloHeme and other testing solutions; establish ordering, reporting, sample logistics, and operational workflows; navigate institutional review/approval processes.
  • Develop and execute strategic account plans to drive adoption, market penetration, and footprint expansion; prioritize opportunities and resources to maximize territory performance.
  • Support LSAs and other customer agreements; facilitate contracting activities and remove barriers to adoption.
  • Identify and engage key clinical, laboratory, operational, and administrative stakeholders; build trusted partnerships and ensure high customer satisfaction and retention.
  • Maintain a robust sales pipeline and territory business plan; forecast opportunities, track milestones, monitor utilization, and provide territory updates.
  • Collaborate with Clinical Liaison, Medical Affairs, Marketing, Customer Experience, Market Access, Sales Operations, and Operations teams to develop customer-success solutions.

Qualifications

  • Bachelor’s degree required, advance degree preferred
  • Minimum of 10 years sales or strategic account management experience in the healthcare industry
  • Proven ability to sell clinically within the hematology-oncology market
  • Experience supporting blood and marrow transplant, cell therapy, or CAR-T programs preferred
  • Proven success selling into large academic medical centers, cancer centers, hospitals, and complex healthcare systems
  • Experience navigating multi-stakeholder decision-making environments (physicians, lab leadership, administrators, procurement, operational stakeholders)
  • Proven ability to establish and implement clinical/operational/lab/workflow protocols within healthcare organizations
  • Experience supporting healthcare contracting processes; LSAs or related agreements preferred
  • Strong strategic account management and territory planning skills
  • Excellent written, verbal, presentation, and interpersonal communication skills
  • Ability to work cross-functionally to drive adoption and implementation success
  • Willingness to travel 50-75%+ and manage a large geographic territory
  • Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com and analytical tools

Skills

Required:Clinical sellingStrategic account management
Nice to have:Healthcare contracting (LSAs)

Benefits

  • Competitive base salary and incentive compensation
  • Health and welfare benefits, including a gym reimbursement program
  • 401(k) with match
  • Employee Stock Purchase Plan
  • Pre-tax commuter benefits
  • Living Donor Employee Recovery Policy (up to 30 days paid leave annually)
  • Detailed benefits information available atCareDx careers site
Last updated Oct 7, 2026. Interested? Apply on the company site.
CareDx logo

About CareDx

Together in Transplant

CareDx delivers transplant-focused diagnostics, digital health tools, and services that support patients and clinicians across the entire transplant journey.

DiagnosticsDigital HealthTransplant
Company profileWebsite

More open roles at CareDx