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Senior Product Manager, Fraud & Risk

Tala· Product – Product Management
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RemoteFull-timePosted 2w ago

About the role

Senior Product Manager responsible for strategy and execution of Tala’s fraud prevention, customer authentication, and identity-related experiences across the customer journey. Cross-functional role focused on reducing fraud while minimizing friction for legitimate customers.

Responsibilities

  • Define and own Tala’s multi-year product strategy and roadmap for fraud prevention, customer authentication, identity, and related risk capabilities.
  • Identify opportunities to improve fraud prevention across signup, login, account management, and other high-risk customer actions.
  • Balance fraud prevention with customer experience by reducing fraud losses and false positives while minimizing unnecessary friction.
  • Translate complex fraud patterns, emerging attack vectors, and business needs into clear product strategies and priorities.
  • Partner closely with Data Science and Analytics to define model objectives, evaluate model and feature performance, and identify opportunities to improve detection.
  • Help determine appropriate fraud decision thresholds and rules based on data and business objectives.
  • Establish and monitor key metrics such as fraud loss rates, detection accuracy, false-positive rates, customer conversion, and authentication success.
  • Identify data gaps and work with technical teams to improve data and infrastructure for effective fraud decisions.
  • Collaborate on fraud detection models, rules, feature infrastructure, and decisioning systems.
  • Translate ambiguous fraud and authentication problems into clear product requirements for Engineering.
  • Lead a cross-functional team to deliver the roadmap.
  • Prioritize initiatives based on customer impact, fraud exposure, business value, technical complexity, and data.
  • Partner with Engineering to improve scalability and reliability of fraud/authentication infrastructure.
  • Drive initiatives from strategy through launch, measurement, and iteration.
  • Partner with Data Science, Analytics, Engineering, and Operations to investigate fraud incidents and patterns.
  • Turn lessons from fraud events into proactive product and system improvements.
  • Develop approaches for rapid response to evolving fraud patterns.
  • Build partnerships across Product, Engineering, Data Science, Analytics, Lending, Finance, Customer Care, Marketing, and Legal.
  • Communicate complex concepts clearly to technical and non-technical stakeholders.
  • Manage relationships with external vendors and technology partners.
  • Create alignment across distributed global teams and drive decisions in ambiguous environments.

Qualifications

  • 5+ years of Product Management experience with ownership of complex technical products or platforms.
  • Proven experience building or managing products related to fraud, risk, authentication, identity, KYC, account security, payments, lending, or financial crime.
  • Experience partnering with Engineering and Data Science to build fraud detection, risk decisioning, authentication, or identity solutions.
  • Experience using data and metrics to make product decisions and measure outcomes.
  • Experience managing fraud incidents or other high-impact risk events.
  • Ability to translate complex problems into clear product requirements and roadmaps.
  • Experience managing external vendors or technology partners.
  • Strong cross-functional leadership and communication skills.
  • Comfort operating in a fast-paced, distributed environment.

Skills

Required:Product strategy and roadmapData-driven decision makingFraud detection and risk management
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Tala

Digital Financial Services, Credit, Savings and More

A money app for the majority. Tala bridges digital and cash ecosystems to help customers seamlessly manage their financial lives, all in one app.

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