Sales Operations Specialist
Hybrid (United States)$85k - $107.3kFull-timePosted 2w ago
About the role
Role focused on supporting and optimizing core commercial operations across contracting, billing, and sales support to ensure data accuracy and smooth cross-functional collaboration throughout the customer lifecycle.
Responsibilities
- Support the end to end contracting lifecycle (quote to signature) by validating commercial requests, customer agreements, pricing terms, discounts, and billing requirements.
- Partner with Sales, Legal, Finance, and Customer Success teams to facilitate seamless contract execution and customer onboarding.
- Ensure customer contracts and commercial terms are accurately reflected across internal systems and operational workflows.
- Handle both routine and non-standard operational cases, providing solutions and escalating issues when needed.
- Support billing processes including mechanics, configurations, and tool management to ensure accurate invoicing.
- Review and validate sales requests to make sure contractual terms and billing details are correctly reflected in internal systems.
- Coordinate with Finance regarding invoice or payment discrepancies.
- Participate in the NBA Ops Channel on-call rotation under supervision, handling routine cases.
- Support preparation of standard payment and operations reports.
- Ensure proper documentation and smooth communication across teams.
- Ensure adherence to pricing guidelines and margin policies when processing sales requests and contracts.
- Identify operational gaps or blockers in deal execution and escalate proactively
- Partner closely with Sales teams to ensure operational readiness and smooth deal execution.
Qualifications
- 1–3 years of experience in Sales Operations, Commercial Operations, Revenue Operations, Billing Operations, Finance Operations, or a related analytical role.
- Experienced with billing or CRM & ERP tools (e.g., NetSuite, Salesforce, HubSpot).
- Understands the commercial impact of operational decisions, including pricing and margin considerations.
- Strong attention to detail and willingness to learn.
- Good organizational and communication skills.
- Good communication skills in English.
Skills
Required:Sales OperationsContract management
Benefits
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
Last updated Oct 7, 2026. Interested? Apply on the company site.
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