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Staff Organizational Change Management Specialist (R6184)

Shield AI· Enterprise Operations
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San Diego, CA$130k - $190kFull Time EmployeePosted 2w ago

About the role

Hands-on change management lead to build and scale Shield AI's OCM function for IT, Enterprise Operations, and Cybersecurity. Credible with engineers, translating technical change into actionable guidance for employees and driving adoption across functions.

Responsibilities

  • Build Shield's OCM program for technical functions: frameworks, templates, playbooks, intake process, and success metrics
  • Own change strategy and execution for major initiatives, such as identity and access changes, endpoint and device management, security controls and compliance requirements (e.g., CMMC/NIST 800-171), ERP and business system rollouts, collaboration tool migrations, and new IT service models
  • Partner with IT, EntOps, and Cyber leaders early in project planning to assess impact, readiness, and risk
  • Run stakeholder analysis and change impact assessments across engineering, manufacturing, flight ops, and corporate teams
  • Create communications, training, and enablement: announcements, FAQs, how-to guides, short videos, office hours, and change champion networks
  • Measure adoption with real data (ticket volume, usage telemetry, compliance rates, surveys) and adjust course
  • Coordinate release and change calendars so employees don't get hit with five disruptions in one week
  • Act as the voice of the end user in technical decisions, and push back when a rollout plan isn't ready for humans

Qualifications

  • 8+ years in organizational change management, with at least 3 years supporting IT, security, or enterprise technology programs
  • Real technical fluency. Knowledge of SSO/MFA, identity providers (Okta, Entra ID), MDM (Intune, Jamf), ITSM (ServiceNow, Jira Service Management), SaaS migrations, and security controls
  • Track record of building a change function or program
  • Strong writing skills
  • Comfort operating with ambiguity in a fast-moving, high-growth environment
  • Familiarity with a change methodology (Prosci/ADKAR, Kotter, or similar) applied pragmatically

Skills

Required:Organizational change managementTechnical fluency in IT/security domains

Benefits

  • Pay within range listed + Bonus + Benefits + Equity
  • Equity
  • Background-friendly offer considerations as described in the job posting
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Shield AI

Autonomy for the world.

Our mission is to protect service members and civilians with intelligent systems.

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