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CDN Capacity & Infrastructure Manager, Infrastructure Services

Apple· IS&T / Infrastructure Services
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Hybrid (Denver, Colorado, United States), Hybrid (Sunnyvale, California, United States)$185.4k - $320.7kFull-timePosted 2w ago

About the role

CDN Capacity & Infrastructure Manager responsible for end-to-end capacity planning, forecasting, and infrastructure health across Apple’s global Content Delivery Network. Bridges traffic trends, hardware procurement, and operational reliability to ensure edge infrastructure scales with demand while balancing cost and utilization.

Responsibilities

  • Own end-to-end capacity planning for CDN edge and origin infrastructure, including short-term, medium-term, and long-term forecasting models
  • Analyze traffic patterns, bandwidth utilization, and growth trends across PoPs/edge nodes to identify capacity risks
  • Partner with network engineering and SRE teams to plan and execute hardware deployments, decommissions, and capacity rebalancing across regions
  • Build and maintain dashboards/reporting that track utilization, headroom, and forecast accuracy against actuals
  • Lead capacity readiness reviews ahead of major traffic events
  • Coordinate with vendors and colocation partners on lead times, hardware procurement, and site buildouts
  • Develop and refine capacity models accounting for traffic imbalance, failover scenarios, and redundancy requirements
  • Drive root-cause analysis on capacity-related incidents and feed learnings back into forecasting models
  • Collaborate with finance/procurement on budget planning tied to infrastructure growth
  • Establish and maintain runbooks, SOPs, and escalation paths for capacity-related operational issues
  • Present capacity status, risks, and recommendations to engineering leadership on a recurring cadence

Qualifications

  • 6+ years of experience in capacity planning, infrastructure engineering, or network operations, ideally within CDN, cloud, or large-scale distributed systems environments
  • Experience forecasting infrastructure capacity using traffic/usage data
  • Understanding of CDN architecture fundamentals (edge/PoP design, caching, traffic routing, origin shielding)
  • Experience working with monitoring and analytics tooling to track utilization and performance metrics
  • Track record coordinating cross-functionally with network engineering, SRE, and vendor/procurement teams
  • Familiarity with time-series forecasting methods or capacity modeling tools
  • Data analysis skills (SQL and/or scripting) to build forecasting models and reporting
  • Experience with data center or colocation site planning and hardware lifecycle management
  • Background in live-streaming or high-traffic event capacity planning
  • Experience with observability stacks (e.g., Splunk, ClickHouse, Grafana) for capacity/utilization reporting
  • Exposure to automation/orchestration tooling for infrastructure provisioning
  • Written and verbal communication skills, including presenting technical findings to leadership
  • Bachelor’s degree in CS, EE, or related field, or equivalent practical experience

Skills

Required:Capacity planningForecasting / time-series analysisCDN architecture knowledgeData analysis (SQL/scripting)Monitoring/observability toolsVendor/procurement coordinationCross-functional collaborationCommunication to leadership

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • discounted products and free services
  • reimbursement for certain educational expenses including tuition
  • discretionary bonuses or commission payments and relocation eligibility
  • Apple Employee Stock Purchase Plan and stock programs
Last updated Oct 9, 2026. Interested? Apply on the company site.

About Apple

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