Creative
About the role
As a Creative, you foster a learning environment for customers by helping them set up their products and connect their interests to the Apple ecosystem. Through Apple-led sessions and events, you use your knowledge and interpersonal skills to inspire customers to discover, own, and love Apple products. Deliver engaging Today at Apple sessions to encourage participation and create interactive experiences that help others get the most from the Apple ecosystem. Drive customer need-based solutions, support device setup, and utilize internal resources to expand customer knowledge. Contribute to an inclusive environment and demonstrate Apple’s values in daily activities.
Responsibilities
- Deliver engaging Today at Apple sessions to encourage strong customer participation.
- Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events.
- Create interactive customer experiences that help others get the most from the Apple ecosystem.
- Drive ownership by recommending solutions that meet customer needs.
- Support customers in setting up their devices.
- Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.
- Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
- Contribute to an inclusive environment by respecting differences and showing curiosity to learn.
- Demonstrate Apple’s values of inclusion and diversity in daily activities.
Qualifications
- Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
- Have experience in retail or sales, or related work experience.
Skills
Benefits
- Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition.
- Potential discretionary bonuses or commission payments as well as relocation.
- Apple shareholder opportunities through discretionary employee stock programs, Employee Stock Purchase Plan.
About Apple
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
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