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Apple Channel Store Advisor, Berlin Alexa

Apple· Sales and Business Development
Apply on company site
Hybrid (Berlin, Germany)full-timePosted 2w ago

About the role

Lead role in supporting the sales, merchandising, and operations of an Apple Shop within a partner reseller store. Drive customer engagement, product demonstrations, partner staff training, and merchandising standards while growing Apple business in a multi-branded store.

Responsibilities

  • Represent Apple within a single partner store and help customers develop relationships with our brand.
  • Share your in-depth knowledge on Apple products directly to customers, work closely with partners, and create new owners of our products.
  • Provide an amazing customer experience by showcasing our products, accessories, and services.
  • Proactively seek opportunities to expand awareness for new and existing customers.
  • Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.
  • Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are up to date and maintained according to Apple's standards.
  • Provide daily care and inspection according to guidelines and escalate issues for timely and effective resolution.
  • Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform

Qualifications

  • Requires a minimum of 2 years of related experience.
  • Passion for helping customers and partners understand how Apple technology can enrich lives.
  • Curiosity for continuous learning and eagerness to share knowledge with others.
  • Outstanding customer focus.
  • Excellent communication skills.
  • Ability to educate and inspire others.
  • Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.
  • High level of integrity, trust, and accountability.
  • Strong self motivation and ability to work independently in a fast-paced, constantly changing environment.
  • Effective time management including ability to multitask, organize, and prioritize tasks.
  • Ambition for driving sales results and recommending Apple solutions is desirable.
  • Background in direct sales or solution-based selling is a plus.

Skills

Required:Customer relationship buildingCommunicationProduct demonstrationsMerchandising
Nice to have:Training and coaching

Benefits

  • N/A
Last updated Oct 16, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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