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Senior Business Systems Manager

Apptronik· IT
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Hybrid (Austin, TX)direct hirePosted 2w ago

About the role

Leader responsible for building and managing the team delivering PLM, MES, QMS, and related enterprise systems to connect engineering to the shop floor, with a focus on strategy, delivery, process design, and stakeholder alignment in a fast-growing robotics hardware environment.

Responsibilities

  • Lead and build the team accountable for end-to-end delivery of enterprise systems projects supporting engineering and manufacturing — business case, scope, schedule, budget, resourcing, risk, stage gates, and benefits realization
  • Direct your team's PLM implementation, configuration, and continuous improvement — CAD data management, part and BOM structures, item numbering, revision and effectivity control, engineering change (ECR/ECN/ECO and deviations), and configuration management
  • Own the design-to-build data thread: ensure clean releases from the engineering BOM into the manufacturing BOM, routings, and work instructions, with traceable linkage back to the released design and as-built configuration
  • Oversee your team's integration of PLM with ERP, MES, and the ECAD/MCAD toolchain so changes propagate correctly to planning, procurement, and the shop floor
  • Direct your team's delivery of MES capability for electronic work instructions, digital travelers, operation-level data collection, serialization, genealogy, station-level quality gates, and test data capture at the point of work
  • Lead your team's delivery of Quality systems capability — document and training control, nonconformance and CAPA, supplier quality, incoming and in-process inspection, calibration, audit management, and change control
  • Set strategy for enterprise systems delivery on the Salesforce platform to support customer/program management, service/field support, warranty/returns, and case-to-quality handoffs
  • Represent the function to Engineering, Manufacturing, Quality, Supply Chain, Finance, and Program Management leadership to elicit, prioritize, and negotiate requirements; translate into configurations, workflows, integrations
  • Set direction for business processes within these systems, ensuring scalability, auditable practices, and internal controls
  • Ensure data readiness for prototype, pilot, and production builds — long-lead part release, make/buy decisions, supplier data packages, and as-built records
  • Lead end-to-end implementation, upgrade, and module rollout projects — planning, scoping, pilot, testing, UAT, cutover, hypercare, post-go-live optimization
  • Own vendor relationship strategy for system integrators, VARs, and software vendors — SOWs, deliverables, licensing, renewals, support escalations, roadmap alignment
  • Set policy for system security and access management, including roles, permission sets, segregation of duties, approval workflows, and periodic access reviews
  • Establish and govern master data practices across parts, suppliers, customers, BOMs, routings, and locations; ensure data quality, reconciliation, and reporting standards
  • Deliver reporting, dashboards, and analytics on change cycle time, BOM accuracy, first-pass yield, NCR/CAPA, on-time release, and user adoption
  • Own change management and adoption strategies — stakeholder analysis, communication plans, training, super-user networks, and adoption metrics
  • Create and maintain comprehensive documentation — configuration records, process flows, runbooks, end-user materials; act as escalation point and executive SME for platforms
  • Hire, develop, and manage performance of IT and business analyst staff supporting engineering and manufacturing systems; foster operational excellence and succession planning

Qualifications

  • 6+ years of enterprise systems leadership experience in manufacturing/hardware environments with at least 2 years of direct people-management
  • Proven ownership of at least two full-lifecycle implementations or major upgrades of PLM, MES, QMS, or ERP
  • Working knowledge of Siemens Teamcenter; familiarity with other PLM platforms (PTC Windchill, Dassault 3DEXPERIENCE/ENOVIA, Arena, Oracle Agile PLM, Duro)
  • Familiarity with Altium and ECAD/MCAD data release/versioning
  • Working knowledge of Salesforce and Mulesoft and their ERP/PLM integration points
  • Working knowledge of MES/MOM platforms (e.g., Siemens Opcenter, Tulip, Rockwell Plex, FactoryTalk, DELMIA Apriso, etc.)
  • Experience delivering quality system capability within QMS or PLM-embedded modules (e.g., Teamcenter Quality, ETQ Reliance, MasterControl, TrackWise)
  • Understanding of ERP integration touchpoints (Dynamics 365, SAP, Oracle, NetSuite) and integration patterns (REST/SOAP, iPaaS, ETL, EDI)
  • Fluency in EBOM/MBOM, routings, revision control, serialization, genealogy, and engineering change process
  • Ability to bridge business requirements with executive stakeholders and translate into system solutions
  • Strong process design capabilities and experience mapping current-state and future-state processes
  • Knowledge of hardware manufacturing quality/compliance frameworks (ISO 9001, AS9100, IATF 16949, ISO 13485) and computer system validation
  • Vendor and contract management skills including SOWs and delivery accountability
  • Excellent communication and stakeholder management; able to operate across engineers, operators, quality auditors, and executives
  • Track record of building and developing high-performing teams in fast-paced environments

Skills

Required:Enterprise systems leadershipPLM
Last updated Oct 11, 2026. Interested? Apply on the company site.

About Apptronik

One Platform for the Future of Work

Apptronik designs humanoid robotics platforms with mobility, manipulation, and human-centered interaction to support people in the workplace.

3PLApolloApollo for ManufacturingApollo for RetailApollo for WarehouseBuilt for the Real WorldForm That Fits the WorkGoods-to-Person
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