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Cluster Datacenter Manager

Cerebras· Datacenter
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United States | AlabamaFull-timePosted 2w ago

About the role

Hands-on Datacenter Cluster Manager responsible for compute infrastructure operations, reliability, and lifecycle across multiple data center sites. Leads technicians, engineers and contractors, managing hardware, network, power, cooling, asset security and incident response to ensure production readiness and safe handover to production support.

Responsibilities

  • Own day-to-day operational health and service readiness of compute clusters, server racks, supporting network infrastructure and associated physical systems across assigned sites.
  • Lead hardware incident triage, fault isolation, break/fix, FRU replacement, diagnostic validation and escalation to systems engineering or vendors.
  • Use monitoring, telemetry, logs and alerting to recognize degraded systems, prioritize impact, coordinate recovery and verify restoration of service.
  • Oversee preventive maintenance, firmware or hardware change execution where authorized, spare parts readiness, and repeat-failure analysis.
  • Partner with cluster ops, network and reliability engineering teams on root cause analysis, corrective actions and recurring fleet health issues.
  • Apply practical understanding of data center network architecture to guide onsite diagnosis and escalation.
  • Lead physical-layer troubleshooting of fiber and copper links, including patching, optics and transceivers, polarity, cleanliness, labeling and continuity testing.
  • Ensure structured cabling, fiber routing, documentation and change controls are maintained to engineering standards.
  • Coordinate with network engineering to isolate physical connectivity faults versus configuration or software issues; execute approved remediation without owning network design.
  • Own physical asset accountability from inbound receiving to disposition.
  • Enforce secure handling of data-bearing devices, including chain of custody and sanitization workflows.
  • Maintain accurate rack elevations, asset records, serial numbers, spares, repair histories and inventory reconciliation.
  • Lead, coach and evaluate technicians, engineers and contractor resources across multiple facilities; establish ownership, training and performance expectations.
  • Plan staffing, shift coverage, on-call rotations and escalation readiness based on cluster demand and deployment schedules.
  • Prioritize work across locations, protect production operations during concurrent builds and maintain SOPs, MOPs, ticketing and change management.
  • Own incident command, stakeholder communications, post-incident reviews and corrective action tracking.
  • Oversee operational readiness for new compute capacity, including receiving, rack integration, network validation and production acceptance.
  • Coordinate installation, commissioning, vendor work and handover with cross-functional teams.
  • Confirm documentation, tooling, spares, staffing, access and escalation paths are ready before accepting ownership.
  • Understand dependencies between compute availability and electrical distribution, UPS, generators, HVAC, cooling and environmental monitoring.
  • Coordinate with colocation providers on maintenance risk, alarms and incident restoration.
  • Manage vendor performance, site safety, access controls, maintenance windows, service commitments and operating expenses.
  • Understand and manage staff and contractor utilization across facilities.

Qualifications

  • 10+ years of experience in data center, compute infrastructure, server operations or related technical operations, including 5+ years leading technical teams.
  • Demonstrated experience managing multi-site operations or complex data center environments with 24/7 production support expectations.
  • Strong hands-on foundation in server hardware, rack infrastructure, hardware diagnostics, break/fix and systems health monitoring.
  • Working understanding of data center network topology and physical connectivity, including Ethernet, fiber optics, transceivers and structured cabling troubleshooting.
  • Experience with asset management, data-bearing media security, chain of custody and controlled equipment movement.
  • Experience leading incidents, change control, technical escalations, vendor coordination and deployment-to-operations handovers.
  • Ability to interpret facility power and cooling dependencies and engage subject matter experts to manage compute service risk.
  • Clear communication, sound technical judgment and experience developing technicians and engineers.

Skills

Required:Data center operations leadershipServer hardware and diagnosticsNetwork topology and physical connectivity

Benefits

  • Find out more about what it's like to work at Cerebras (link provided in description)
Last updated Oct 11, 2026. Interested? Apply on the company site.

About Cerebras

Cerebras is the go-to platform for fast and effortless AI training. Learn more at cerebras.ai.

Cerebras is the go-to platform for fast and effortless AI training.

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