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Senior Manager, Production & Fleet Operations

Cerebras· Datacenter
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Hybrid (Sunnyvale, CA)Full-timePosted 2w ago

About the role

Lead day-to-day operational management of Cerebras-managed production infrastructure, establishing and operating mechanisms to monitor fleet health, coordinate production response, manage maintenance and repair, and safely return infrastructure to service. Works across SiteOps/DC Ops, Reliability & Incident Management, Service Ops & Enablement, Global Service Logistics & Inventory, Build & Deploy, and Engineering to scale the Cerebras production fleet.

Responsibilities

  • Own day-to-day operational health of Cerebras-managed production infrastructure.
  • Establish consistent operational processes across clusters, sites, and operating environments.
  • Maintain clear visibility into production state, degradation, outages, maintenance, and infrastructure availability.
  • Establish fleet monitoring, alert response, triage, escalation, and restoration processes.
  • Develop appropriate 24x7 operational coverage as fleet requirements evolve.
  • Establish clear ownership of production issues from detection through restoration.
  • Develop and mature the Cerebras Fleet Operations/NOC capability.
  • Establish standards for monitoring, telemetry, alerting, dashboards, and fleet-health reporting.
  • Develop shift, handoff, escalation, and on-call operating procedures.
  • Ensure operators have the tooling, runbooks, procedures, and access required to safely operate production infrastructure.
  • Partner with Service Ops & Enablement to develop operator competency and training requirements.
  • Drive standardization across geographically distributed infrastructure.
  • Determine when physical intervention is required.
  • Dispatch and prioritize SiteOps/DC Ops activities based on production impact.
  • Provide clear diagnostic information and execution procedures.
  • Coordinate troubleshooting between centralized Operations and onsite technicians.
  • Validate successful recovery following physical intervention.
  • Authorize return-to-service from an operational perspective.
  • Analyze recurring physical interventions and identify opportunities for improved diagnostics, procedures, serviceability, or automation.
  • Establish and manage the operational workflow for failed Cerebras systems and components.
  • Coordinate diagnosis, replacement, repair, and RMA activities.
  • Establish clear disposition paths for failed assets.
  • Partner with Global Service Logistics & Inventory to ensure replacement assets and spares are available when required.
  • Maintain visibility into repair status and repair-loop performance.
  • Identify recurring repair patterns and feed them into Reliability & Incident Management and Engineering.
  • Reduce time from failure detection through restored production capacity.
  • Establish operational governance for maintenance activities affecting production infrastructure.
  • Coordinate planned maintenance across Central Ops, SiteOps, customers, Engineering, and infrastructure partners.
  • Ensure production changes have appropriate validation, execution, and rollback procedures.
  • Maintain clear maintenance windows and communication mechanisms.
  • Measure and reduce production impact associated with planned maintenance.
  • Identify high-frequency and high-toil operational activities suitable for automation.
  • Partner with Operations Strategy, Automation & Performance to prioritize automation opportunities.
  • Provide operational requirements and acceptance criteria to Software/Engineering teams implementing automation.
  • Increase automated detection, diagnosis, remediation, and validation where appropriate.
  • Reduce unnecessary Engineering involvement in repeatable operational activities.

Qualifications

  • 8+ years of experience in infrastructure operations, cloud operations, fleet operations, SRE, HPC operations, data center operations, or similar technical environments.
  • 3+ years leading technical operations teams.
  • Experience operating complex, highly available production infrastructure.
  • Strong understanding of monitoring, telemetry, incident response, maintenance, hardware troubleshooting, and service restoration.
  • Experience coordinating work between centralized operations and onsite technical teams.
  • Strong infrastructure troubleshooting and operational judgment.
  • Demonstrated ability to establish repeatable processes in rapidly evolving environments.
  • Strong cross-functional leadership and communication skills.
  • Demonstrated focus on automation and reduction of operational toil.

Skills

Required:Production fleet operations managementMonitoring, telemetry, and incident responseCross-functional leadership
Nice to have:Automation advocacy

Benefits

  • (Not explicitly listed in the description)
Last updated Oct 11, 2026. Interested? Apply on the company site.

About Cerebras

Cerebras is the go-to platform for fast and effortless AI training. Learn more at cerebras.ai.

Cerebras is the go-to platform for fast and effortless AI training.

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