← All roles

Instructional Designer, Clinical Training

Hims & Hers· CARE OPERATIONS
Apply on company site
Remote$80k - $100kFull-timePosted 1w ago

About the role

Instructional Designer responsible for designing and delivering learning experiences for care providers, supporting onboarding and ongoing enablement, and collaborating with cross-functional teams to improve provider and patient outcomes.

Responsibilities

  • Design best-in-class learning experiences across eLearning, clinical guidelines, documentation, job aids, assessments and knowledge checks, and other modalities as projects demand.
  • Partner with Care Delivery, Medical Affairs, Product, Category, Clinical Quality, and other teams to support a continuous stream of launches, guideline updates, and provider-facing communications
  • Measure and report on the impact of your work.
  • Support the Sr. Instructional Designer on strategic projects, such as lifecycle mapping, in-product enablement, documentation content strategy, and proofs-of-concept for new types of learning experience
  • Lend capacity to the customer service training team on an as-needed basis

Qualifications

  • Bachelor's degree in Instructional Design, Educational Technology, Learning & Development, or related field required (or equivalent experience).
  • 5+ years of experience in instructional design and e-learning development with a proven track record of creating effective learning solutions.
  • 2-3 years of instructional design experience in a scaling SaaS or B2C environment
  • The ability to distill large quantities of unstructured information into clear, intuitive, and impactful learning experiences.
  • Strong working knowledge of adult learning best practices and a track record of applying them
  • Facility with standard instructional design tools (Authoring tools, LMS) and a willingness to learn and experiment with new tools.
  • A growth mindset. Knowing everything on day 1 matters far less than your posture toward learning and growth.
  • Comfort with ambiguity. This role requires someone who is able to work independently to define requirements, create clarity with stakeholders, and press projects forward in low-information environments

Skills

Required:Instructional designe-learning developmentCollaboration with cross-functional teams

Benefits

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • 401k benefits with employer matching contribution
  • Offsite team retreats
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Hims & Hers

Company profileWebsite

More open roles at Hims & Hers