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Workplace & Employee Experience Manager

Nash· Operations
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Hybrid (San Francisco, CA)$42/hr - $55/hrFull-timePosted 1w ago

About the role

Role focused on managing Nash's workplace operations, employee experience, and events across San Francisco (with support for Charleston) to ensure a connected, scalable, and engaging environment for a distributed team.

Responsibilities

  • Own the daily operation of the San Francisco office, including opening readiness, workplace standards, supplies, food and beverage programs, mail, visitors, conference rooms, and shared spaces.
  • Support the Charleston office on a virtual basis, coordinating supplies, vendors, events, and other on-the-ground needs so that the team there has the same quality of experience as headquarters.
  • Manage shipping and logistics for laptops and IT equipment, including inbound and outbound shipments for new hires, departures, repairs, and replacements, in partnership with IT.
  • Assist Marketing with the logistics of Nash swag, including inventory, and distribution to employees, new hires, events, and customers, following the brand and design direction set by Marketing.
  • Serve as the primary point of contact for the landlord, building management, workplace vendors, and service providers.
  • Manage workplace vendors and contracts, including sourcing, scheduling, service-quality reviews, renewals, and issue resolution.
  • Maintain a safe, functional, secure, and welcoming workplace in partnership with People, IT, Finance, and building management.
  • Coordinate office access, visitor protocols, seating plans, equipment logistics, and workplace communications.
  • Build practical office procedures, inventories, calendars, checklists, and service standards that can scale as the team grows.
  • Track workplace spending, reconcile invoices, manage purchase requests, and identify opportunities to improve quality or cost.
  • Support emergency-preparedness practices, workplace notices, and health and safety coordination in partnership with the appropriate internal and external owners.
  • Organize executive offsites and all company events, including team gatherings, leadership meetings, celebrations, and multi-day offsites, from concept through post-event review.
  • Support Marketing on conferences and external events as needed, helping with logistics such as travel coordination, shipping, vendor follow-up, and on-site support, while Marketing continues to lead event strategy, programming, and its event partners.
  • Translate company event goals into clear plans covering venue selection, travel, lodging, catering, programming, accessibility, production, communications, budgets, and contingency planning.
  • Create detailed project plans, run-of-show documents, attendee communications, vendor briefs, and decision timelines for company events and offsites.
  • Partner with COO, Marketing, and HR to design experiences that reinforce Nash's strategy, values, and culture.
  • Manage Offsite budgets, negotiate with vendors, track commitments, and reconcile final costs.
  • Gather feedback and use participation, budget, and experience data to improve future programs.
  • Build and reinforce Nash's culture across a remote team as our virtual cheerleader: lead recognition, celebrations, and engagement on Slack, help shape all-hands, and create rituals that keep remote employees connected.
  • Design thoughtful experiences and rituals, both virtual and in-office, that strengthen connection, belonging, recognition, and collaboration.
  • Support the workplace elements of onboarding and offboarding, including equipment shipping, desk readiness, access coordination, welcome moments, and equipment returns, in partnership with People and IT.
  • Coordinate employee milestones, team lunches, customer visits, recruiting days, and other high-touch moments.
  • Maintain clear workplace and event communications so employees know what is happening, why it matters, and what is expected of them.
  • Act as a trusted, service-minded resource while applying policies consistently and protecting confidential or sensitive information.
  • Identify friction in the employee experience and propose practical, scalable fixes rather than waiting for direction.

Qualifications

  • 4+ years of experience in workplace operations, office management, employee experience, events, hospitality, or a related role; startup or high-growth experience is strongly preferred.
  • Experience building culture and engagement for remote or distributed teams.
  • Demonstrated experience planning complex company events, and offsites, with multiple vendors, stakeholders, schedules, and budget constraints.
  • Experience coordinating shipping and equipment logistics is a plus.
  • Strong project-management skills and a record of carrying work from an ambiguous request through final execution and follow-up.
  • Excellent written and verbal communication, with the judgment to tailor information for employees, executives, vendors, candidates, and guests.
  • Experience managing budgets, invoices, vendor relationships, and contract workflows.
  • High attention to detail without losing sight of the broader employee or business outcome.
  • Comfort using workplace, productivity, expense, and event-management tools, and a willingness to learn and automate repeatable workflows.
  • The ability to stay calm, adaptable, and focused on the fix when priorities or plans change quickly.
  • Sound judgment and discretion when handling confidential employee, executive, or company information.
  • The ability to perform the essential functions of this role, including moving throughout the office, setting up spaces, and occasionally moving workplace or event materials, with or without reasonable accommodation.

Skills

Required:Office managementEvent planning and managementVendor and contract management

Benefits

  • Competitive compensation and equity, flexible paid time off, health, dental, and vision coverage, a work-from-home stipend, family leave, and regular team events.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Nash

Nash is the digital logistics infrastructure for commerce

Last mile is a $500B industry powering digital commerce but managed largely with self managed API integrations. Nash approaches last mile orchestration with information completeness solutions from checkout, courier management, customer engagement, and post-purchase experience. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. We are working towards a mission of processing a double digit percentage of every physical last-mile transaction. We achieve this by providing top of the market modules for each step of the customer journey and leveraging the network effects from having more information that allows traditional competitors to collaborate. It’s a big mission, but we are already seeing strong market pull as we are already serving some of the largest retailers in the world like Walmart, 7-Eleven and Woolworths. Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and has raised funding from top investors, including Y-Combinator and a16z, to build the world’s best logistics infrastructure platform. We are based in SF.

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