Ping Engineer
Cyderes· Identity Services
Remote$70/hr - $100/hrContractPosted 1w ago
About the role
Senior IT Support Analyst focusing on PingFederate and Ping Identity technologies to support, administer, and troubleshoot enterprise SSO, authentication, and identity federation platforms in a production, on-call supported environment.
Responsibilities
- Administer, configure, maintain, and troubleshoot PingFederate in enterprise production environments.
- Support SSO and identity federation using SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC).
- Configure and troubleshoot PingFederate IdP/SP connections, authentication adapters, policies, and integrations.
- Support integrations with Active Directory, LDAP, Microsoft Entra ID, and enterprise applications.
- Investigate authentication failures, token issues, certificate errors, and federation outages.
- Provide Level 2/Level 3 production support, incident management, and root cause analysis.
- Perform platform upgrades, patches, configuration changes, and system health monitoring.
- Collaborate with IAM, security, and infrastructure teams to improve platform performance and reliability.
- Maintain technical documentation and support disaster recovery and change management activities.
Qualifications
- 5–7+ years of experience in IT application support, IAM, or enterprise authentication.
- Strong hands-on PingFederate administration, configuration, and troubleshooting experience.
- Solid knowledge of SAML 2.0, OAuth 2.0, OIDC, and enterprise SSO.
- Experience with PingFederate federation connections, authentication policies, and application integrations.
- Working knowledge of UNIX/Linux, Active Directory, LDAP, and Microsoft Entra ID.
- Experience with JSON, PowerShell, Git, and regular expressions.
- Strong production support, incident management, and troubleshooting skills.
- Bachelor's degree, technical certification, or equivalent experience.
- Experience with PingAccess, PingDirectory, or PingOne.
- Experience with PingFederate upgrades, migrations, and high-availability environments.
- Knowledge of PKI, certificates, encryption, networking, and security protocols.
- Experience supporting large-scale enterprise IAM environments.
Skills
Required:PingFederate administrationSAML 2.0OAuth 2.0OIDCPingFederate connections and adaptersActive Directory, LDAP, Microsoft Entra IDJSON, PowerShell, GitUnix/LinuxIncident management
Benefits
- Medical Insurance - Employee + dependents covered
- Life Insurance - Protection for what matters most
- Hybrid Work Model - 2–3 days in office
- Maternity & Paternity Leave - Time for the moments that matter
- Paid Time Off - PTO + sick & casual leave
- Bereavement & Volunteer Time - Give back to your community
- Professional Development - Reimbursement program
- LinkedIn L&D Platform - Thousands of courses at your fingertips
- Mobile Phone Reimbursement - Stay connected, on us
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Cyderes
Get enterprise-grade cybersecurity. Be Everyday Ready.
Cyderes is a managed security services partner with an identity-first approach uniting MDR, exposure management, and IAM, keeping you Everyday Ready.
Managed Detection & ResponseIdentity & Access ManagementExposure Management
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