Head of Engineering
Hybrid (San Francisco)FullTimePosted 1w ago
About the role
Lead and own engineering execution, technical direction, hiring, and team development for a B2B SaaS AI/ML platform, with hands-on code review, architecture, and production operations across model serving, training, and ML infrastructure.
Responsibilities
- Lead and develop our engineering team, setting clear priorities, ownership, and accountability.
- Partner with company leadership to translate customer needs into a focused roadmap and deliver software predictably.
- Stay directly involved in architecture, code reviews, production debugging, and implementation of critical changes.
- Set technical direction across application services, APIs, data pipelines, and ML infrastructure, balancing immediate customer needs with long-term maintainability.
- Work with ML engineers and researchers on model training, fine-tuning, evaluation, and deployment, ensuring model improvements translate into better production outcomes.
- Guide model serving decisions across latency, throughput, GPU utilization, capacity, reliability, and inference cost.
- Improve engineering practices for testing, observability, security, incident response, and releases.
- Hire strong engineers, coach technical leaders and managers, and build a culture of direct communication, customer focus, and responsibility for results.
Qualifications
- Experience leading multiple engineering teams in B2B SaaS, at a scope comparable to a 20–30-person organization, with responsibility for delivering and operating customer-facing products.
- Strong, current hands-on engineering skills: you can read and write production code, review architecture, and diagnose complex technical problems.
- Practical familiarity with model serving and model training, including training or fine-tuning workflows, evaluation, deployment, and production operations.
- Understanding of the tradeoffs between model quality, latency, throughput, GPU resources, reliability, and cost.
- Strong background in backend systems, APIs, distributed systems, and cloud infrastructure.
- A track record of hiring and developing engineers, setting clear expectations, and giving constructive feedback.
- Good product judgment, including knowing when to move quickly and when to invest in correctness, reliability, and security.
- Clear written and verbal communication with technical teams, customers, and company leadership.
Skills
Required:Engineering leadershipHands-on engineeringModel serving and trainingBackend systems & APIs
Last updated Oct 14, 2026. Interested? Apply on the company site.
About LlamaIndex
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