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Customer Director (Aerospace)

Faculty· Defence
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Hybrid (London)Full-timePosted 1w ago

About the role

Customer Director for Aerospace in Defence, delivering strategic AI-driven partnerships and programs for UK MOD, RAF and industry, with exposure to Space domain and cross-border growth.

Responsibilities

  • Leading strategic accounts across UK MOD and Industry to build long-term partnerships focused on strategic advantage through cutting edge AI.
  • Cultivating deep, strategic relationships with senior stakeholders to unlock long-term partnership opportunities.
  • Designing transformation programmes in collaboration with technical experts that integrate advanced AI into mission-critical capabilities.
  • Overseeing delivery excellence across cross-functional teams of engineers, researchers, and delivery leads to ensure high-stakes projects succeed.
  • Developing commercial strategies and proposals that expand our work across Aerospace and Space both in the UK and internationally to meet ambitious growth goals.
  • Mentoring and coaching a growing team of commercial and delivery professionals, fostering their development in a fast-paced, high-growth environment.

Qualifications

  • Deep expertise in Aerospace, Defence or Space sectors.
  • Delivery-focused and technically credible with a track record of translating complex AI concepts into clear strategies for technical senior leaders.
  • Compelling communicator able to build trust with senior stakeholders and explain the strategic value of technology without jargon.
  • Experience navigating the procurement processes of the defence sector to turn operational needs into concrete AI solutions.
  • Proven track record of building trusted, long-term relationships with senior stakeholders and navigating strategic commercial conversations.
  • Entrepreneurial mindset with curiosity and drive to identify emerging opportunities and solve ambiguous, high-stakes challenges.
  • Leadership maturity to work collaboratively within a multidisciplinary team and maintain a high-performance culture.
  • Proven track record of managing complex deal processes and meeting ambitious revenue targets in professional services or high-growth tech.
  • Strategic thinker capable of navigating defence procurement processes and turning operational needs into AI solutions.
  • Willingness to start projects from ground up and be hands-on to ensure new business area success.
Last updated Oct 14, 2026. Interested? Apply on the company site.
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