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Principal Solutions Engineering – AI server/rack Infrastructure

AMD· Engineering
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Seattle, WA, Austin, TX, Santa Clara, CA$210.4k - $315.6kFull-timePosted 1w ago

About the role

AMD is seeking a Principal Member of Technical Staff to own system design support, rack-level bring-up, and critical customer engagement for the AMD Instinct product line. The role combines system architecture, hands-on debug, customer-facing engineering, and strategy/mentorship to influence future AMD AI hardware/software roadmaps across data center rack-scale deployments.

Responsibilities

  • System Architecture & Design Support
  • Solution Optimization: Partner deeply with customers to architect and optimize Rack-Scale AI solution deployments using AMD Instinct GPUs.
  • Design Reviews: Provide support of design reviews for customer platform/rack designs; proactively flag areas for modification to improve quality, performance and competitive advantage.
  • Bring-Up, Debug & Validation
  • Documentation & Best Practices: Deliver comprehensive technical documentation, best practices, and reference architectures to streamline the adoption and deployment of AMD AI platforms.
  • Hands-on Engineering: Drive hands-on rack, platform, and component-level debug and validation. This includes complex stress testing, issue reproductions, and deep-dive root cause analysis.
  • Issue Resolution: Lead customer issue resolution efforts, gathering diagnostics, managing critical escalations, and driving long-term process improvements to ensure customer success.
  • System Firmware Debug & Deployment: Lead debug efforts for system firmware (BIOS, BMC) during initial bring-up and large-scale deployment phases. Ensure seamless integration between hardware, firmware, and software stacks, and resolve interaction issues in customer environments.
  • End-Customer Debug & Sustaining: Own the technical support interface for end customers, provide high-level engineering for deployed fleets.
  • Leadership & Strategy
  • Cross-Functional Alignment: Represent debug progress, technical insights, and status with clarity and impact at the leadership level, ensuring alignment and accountability across cross-functional teams.
  • Roadmap Influence: Provide regular, detailed technical feedback from the field to directly influence AMD’s software and hardware roadmaps.
  • Future Architecture: Drive future product architecture decisions by leveraging unique insights gained from deep customer execution engagement.
  • Mentorship: Build a culture of ownership, accountability, and technical excellence within the team, while actively mentoring senior engineers and emerging technical leaders.

Qualifications

  • Advanced experience in system architecture, hardware/firmware debug, and customer-facing engineering roles (HPC or AI/ML focus preferred).
  • Deep understanding of Server/Rack system architecture (x86, GPU, PCIe, Interconnects).
  • Strong proficiency in System Firmware (BIOS/UEFI, BMC/OpenBMC) debug, update flows, and deployment strategies.
  • Experience with system bring-up and debugging tools (oscilloscopes, logic analyzers, ITP, JTAG).
  • Knowledge of power delivery, thermal management, and mechanical form factors in datacenter environments.
  • Leadership: Proven track record of leading technical teams through complex problem-solving scenarios and interacting with executive leadership.
  • Travel: Ability to travel to customer, factory and company locations.
  • Bachelors, Masters, or PhD in Electrical Engineering, Computer Engineering, or Computer Science.

Skills

Required:System ArchitectureHardware/Firmware DebugCustomer-facing EngineeringSystem Bring-up & ValidationLeadership & Mentorship

Benefits

  • AMD benefits at a glance
Last updated Oct 15, 2026. Interested? Apply on the company site.
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AMD delivers leadership high-performance and adaptive computing solutions to advance data center AI, AI PCs, intelligent edge devices, gaming, & beyond.

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