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Program Manager

AMD· Engineering
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Taipei City 115, TaiwanFull-timePosted 1w ago

About the role

Program Manager role at AMD focused on managing customer accounts and sustaining programs across cross-functional teams to deliver AMD product solutions while ensuring high customer satisfaction throughout the product lifecycle.

Responsibilities

  • Customer Ownership: Serve as primary support contact for all sustaining programs; Understand customer business goals; align customer needs with AMD priorities; Advocate for customer satisfaction; manage requirements, critical issues, and escalations.
  • Program Management: Own sustaining program delivery; define schedules, milestones, success criteria, resources, and deliverables; Coordinate cross‑functional teams (engineering, firmware, validation, QA, product, field ops, partners/OEMs) to drive decisions and resolve blockers; Identify risks and technology dependencies; create mitigation and contingency plans and proactively escalate when needed; Drive release readiness: validation plans, customer previews, deployment playbooks, and handoffs to field engineering/customer success; Produce concise executive updates, program briefs, and status reports.
  • Process & Continuous Improvement: Implement scalable program processes, tooling, and lessons learned to improve delivery speed and quality; Contribute to executive briefs and participate in customer engagements and technical enablement.

Qualifications

  • Bachelor’s degree in engineering, computer science, or equivalent; advanced degree preferred
  • Formal project management education, PMP / Scrum Master
  • Hands-on experience with LLM APIs (OpenAI, Anthropic, Gemini, Copilot), solid grasp of the AI lifecycle, machine learning models, data processing concepts, and cloud-based infrastructure
  • Experience using AI to build or enhance automation scripts, dashboards, and tools that streamline release management and improve delivery efficiency
  • Experience leveraging AI to monitor Jira execution, analyze schedules and dependencies, risks and blockers
  • Strong technical fluency in Client Systems (hardware, BIOS/Firmware/Microcode, Validation/test process) and understanding of AI workload characteristics
  • Proven ability to manage schedules, risk, requirement tracking, escalations, and stakeholder communications
  • Excellent verbal and written communication skills; comfortable presenting to senior leadership
  • Collaborative problem-solving with Engineering, Program/Project Management, Business Units, and Product Management
  • Strong knowledge of Jira, Confluence, Power BI

Skills

Required:Customer relationship managementCross-functional program managementRisk managementJira and project toolingAI/LLM APIs

Benefits

  • Benefits offered are described: AMD benefits at a glance (link)
Last updated Oct 15, 2026. Interested? Apply on the company site.
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About AMD

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AMD delivers leadership high-performance and adaptive computing solutions to advance data center AI, AI PCs, intelligent edge devices, gaming, & beyond.

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