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People Planning Process Analyst

Apple· Corporate Functions / PPO (People Planning Operations)
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Austin, TXNot specifiedPosted 1w ago

About the role

Process Analyst role within the People Planning Operations team to partner with retail leadership across multiple locations, planning scheduling strategies that positively impact employees and customer experience in Apple Retail stores.

Responsibilities

  • Motivating and engaging store leadership behind resource planning strategies and changes through strong relationships and ability to influence.
  • Integrating store specific plans with resource planning strategies to plan timely, consistent, and flexible schedules to support the employee and customer experience.
  • Driving timeliness, accuracy, and consistency with resource planning strategies across several locations.
  • Partnering with Store Leaders to advise on how current hours allocation, local payroll laws, time away, availability, traffic analysis, and store strategies impact scheduling performance and identify solutions.
  • Analyzing data related to workforce management to provide recommendations to store leadership and cross-functional partners to improve resourcing trends and scheduling opportunities.
  • Partnering with members of the team to review completed schedules for alignment with store specific plan and current resource planning strategies.
  • Maintaining subject matter expertise and proficiency of the current scheduling systems.
  • Attending and participating in Global Retail Support (GRS) communication regarding system enhancements, scheduling updates and training.
  • Compliance adherence to scheduling rules, store policies and procedures across markets and countries where applicable
  • Coordination of weekly schedule completion, delivery, and communication across multiple stores.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.

Qualifications

  • 5+ years of related experience.
  • Excellent verbal and written communication skills in English.
  • Flexibility in your work schedule. Your work hours will be based on business needs and may include evenings and weekends.
  • Excellent organization and time management skills with the ability to perform multiple activities simultaneously.
  • Ability to identify scheduling trends and make adjustments accordingly.
  • Skilled ability to influence others without a direct reporting relationship.
  • Proven track record in prioritizing, planning, and executing strategies.
  • Agile, comfortable making decisions in a fast-paced, time critical environment, while coordinating multiple in-flight projects.
  • Self-motivated, driven individual comfortable in a dynamic environment.
  • Technical expertise in resource planning systems, platforms, and workforce optimization or a related area experience preferred.
  • Prior Apple Retail experience or knowledge of the Apple Retail organization preferred.

Skills

Required:Resource planningData analysisInfluencing without direct authorityScheduling systems
Last updated Oct 16, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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