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US-Manager

Apple· Apple Retail
Apply on company site
Greensboro, NCFull-timePosted 1w ago

About the role

Manager at an Apple Store who leads, coaches, and develops a team to deliver exceptional customer experiences, while actively participating in customer interactions, driving store performance, and executing operational strategies within assigned areas.

Responsibilities

  • Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
  • Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
  • Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.
  • Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate.
  • Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
  • Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.
  • Perform other tasks as needed.
  • Contribute to an inclusive environment by respecting differences and building diverse teams.
  • Be a role model for inclusive leadership and create a safe, respectful, and inclusive environment.

Qualifications

  • Be available to work a schedule based on business needs including nights, weekends, and public holidays in the retail store; reliably attend as scheduled.
  • Be proficient in written and spoken English (sign language supported).
  • Have experience leading others in retail, sales, or a related field.

Skills

Required:People leadershipCustomer service
Last updated Oct 16, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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