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US-Manager

Apple· Apple Retail
Apply on company site
Woodbridge, VA$38.54/hr - $64.22/hr + bonusfull-timePosted 1w ago

About the role

Manager at an Apple Store responsible for leading, coaching, and developing a team to deliver exceptional customer experiences, driving store performance, and executing operational strategies while upholding Apple’s values and inclusivity.

Responsibilities

  • Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
  • Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
  • Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling good leadership, and ensuring business priorities and exceptional customer service are delivered.
  • Address customer and team member concerns and escalations, and partner with leadership and People partners when appropriate.
  • Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
  • Maintain and uphold company policies and procedures, and protect all company assets including confidential information.
  • Perform other tasks as needed.
  • Contribute to an inclusive environment by respecting differences and fostering inclusive leadership.

Qualifications

  • Be available to work a schedule based on business needs including nights, weekends, and public holidays in the retail store; reliably attend work as scheduled.
  • Be proficient in written and spoken English (sign language supported).
  • Have experience leading others in retail, sales, or a related field.

Skills

Required:Team leadershipRecruiting and onboardingCustomer serviceOperations planning
Nice to have:Decision making and analytics

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • discounted products and free services
  • reimbursement for certain educational expenses including tuition
  • potential discretionary bonuses or commission payments
  • relocation assistance
  • employee stock programs (discretionary RSUs, Employee Stock Purchase Plan)
Last updated Oct 16, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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