Solutions AI Product Manager
About the role
Senior Product Manager responsible for product strategy, roadmap, and execution to streamline, analyze, and drive decisions using Frontier LLM and agentic technologies within Apple’s Global Sourcing and Supply Management (GSSM) team. Focus on unlocking new agentic experiences, user research-driven decisions, iterative feature delivery, and close collaboration with AI engineers, designers, software developers, and stakeholders to scale AI capabilities in supply chain management.
Responsibilities
- - Define product vision, strategy, and roadmap for AI-powered solutions in GSSM
- - Lead end-to-end product development from idea to production and scaling
- - Partner with AI engineers, designers, and cross-functional stakeholders to build impactful software products
- - Conduct user research, analyze data, and translate insights into clear problem statements and priorities
- - Deliver iterative features rapidly and improve products/processes continuously
- - Communicate tradeoffs and decisions to engineers, designers, and leadership
- - Define/use cases, user stories, and requirements for design and engineering teams
- - Build and test AI workflows with agents, prompt design, and MCP integrations
- - Work with end users (retail, support, field roles) to understand pain points and drive adoption
- - Develop AI-enabled capabilities within GSSM to drive efficiency and scalability of Apple’s supply chain
- - Present product decisions and progress to stakeholders and leadership
Qualifications
- - Bachelors degree
- - 3+ years of professional experience in product management, technical support, or another customer-facing technical role
- - Hands-on experience contributing to AI products (LLM-powered tools, agents, or MCP-based integrations)
- - Strong product mindset with user-centered problem solving
- - Ability to translate user feedback and data into clear priorities
- - Clear written and verbal communication; ability to explain technical concepts to non-technical audiences
- - Experience collaborating with engineers and designers and navigating tradeoffs
- - Experience defining or contributing to product vision, strategy, or roadmap
- - Experience writing use cases, user stories, or requirements
- - Familiarity with user research, usability testing, or product analytics
- - Experience building/testing AI workflows with agents, prompt design, evaluation, or tool/MCP integrations
- - Track record of shipping intuitive features that users find delightful
- - Comfortable presenting decisions and progress to stakeholders and leadership
- - Experience working with end users to understand pain points; interest in supply chain processes and consumer product design
- - Prior experience not required but beneficial
Skills
Benefits
- - Comprehensive medical and dental coverage
- - Retirement benefits
- - Discounted products and free services
- - Educational expense reimbursement (including tuition)
- - Potential discretionary bonuses or commissions
- - Relocation assistance (if applicable)
- - Apple shareholder opportunities through stock programs
About Apple
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
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