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US-Lead

Apple· Apple Retail
Apply on company site
Hybrid (Seattle, Washington)$31.21/hr - $46.87/hrfull-timePosted 1w ago

About the role

Lead role in Apple Retail focused on supporting the Store Leadership team, facilitating customer and team experiences, ensuring operational readiness, and driving sales through leadership, mentorship, and effective store-wide communication.

Responsibilities

  • Lead, act as a role model, mentor, and encourage customer engagement.
  • Use Apple product and services expertise to drive customer engagement and sales, while building customer loyalty.
  • Organize people and the sales floor workflow, including managing relevant communication to team members and leadership to optimize the customer experience.
  • Ensure sales strategy is effectively communicated to the team in a timely manner and executed in partnership with the leadership team.
  • Energize, inform, and align team members on store performance goals, priorities, and communication.
  • Attend to time-sensitive team member feedback, questions, and concerns, and escalate issues to Store Leadership as appropriate.
  • Address operational needs of the store, such as opening and closing procedures, cash management, and overrides.
  • Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
  • Contribute to an inclusive environment by respecting differences and learning, demonstrating Apple’s values of inclusion and diversity.

Qualifications

  • Experience in retail or sales, or related work experience.
  • Experience mentoring or leading others personally or professionally.

Skills

Required:Leadership and mentorshipCustomer engagement and salesOperational readiness

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • discounted products and free services
  • reimbursement for certain educational expenses including tuition
  • discretionary bonuses or commission payments (potential)
  • relocation (potential)
  • employee stock programs (RSUs and Employee Stock Purchase Plan)
  • opportunity to become an Apple shareholder
Last updated Oct 16, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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