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US-Business Pro

Apple· Apple Retail
Apply on company site
Hybrid (Seattle, WA)$28.41/hr - $39.47/hrfull-timePosted 1w ago

About the role

Business Pro responsible for developing and growing relationships with high-potential business customers, providing solutions that help their businesses thrive, and mentoring the team on business customer needs and solutions within Apple Retail.

Responsibilities

  • Establish and engage business customers by showcasing our technology. Help them discover how Apple and third-party products and solutions can enhance and support their businesses and enrich the lives of their customers and employees.
  • Proactively engage with and provide excellent customer service to Apple Retail Business customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating them on relevant ways to buy.
  • Serve as the go-to expert on business solutions, and mentor the team on business customer needs and solutions.
  • Collaborate in business sessions, briefings, workshops, and events by identifying and recommending unique offerings to fit customers’ business needs.
  • Partner with leadership and cross-functional partners to transition accounts in line with account engagement strategy to help create a seamless customer experience.
  • Strategize, plan, and forecast business performance through account management, pipeline building, and opportunity management, using CRM and other tools.
  • Maintain process mastery of all Retail Business programs and offerings to guarantee compliance with policies and procedures.
  • Perform other tasks as needed, including but not limited to providing customer service and support in your line of business.
  • Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.

Qualifications

  • Has experience in retail or sales, or related work experience.
  • Has extensive business solutions experience with Apple products and services.
  • Be proficient in the local language, both written and spoken (sign language supported).

Skills

Required:Business solution salesCommunicationCustomer service
Nice to have:Mobility and business transformation knowledgeLearning and negotiation

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • a range of discounted products and free services
  • reimbursement for certain educational expenses — including tuition
  • potential discretionary bonuses or commission payments
  • relocation may be applicable
  • participation in Apple shareholder programs and Employee Stock Purchase Plan
Last updated Oct 16, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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