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Evaluation Science Lead

Apple· Globalization Quality and Operations
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Austin, TX, Cupertino, CAfull-timePosted 1w ago

About the role

Lead the evaluation science for multilingual Globalization AI solutions across Apple Services, defining measurement, validation, and quality frameworks for 50+ languages and dozens of markets. Build evaluation science as a discipline at the intersection of language, culture, and AI and turn evaluation into a strategic capability.

Responsibilities

  • Framework & Methodology Design: Define the long-term evaluation science strategy and roadmap for Globalization AI solutions across 50+ languages, including low-resource locales; design statistical methodologies (power analysis, sampling, confidence intervals, significance thresholds); architect scalable evaluation workflows blending human annotation with automated systems; expand criteria beyond linguistic quality to include behavioral and engagement signals.
  • Insights & Continuous Improvement: Translate evaluation data into actionable recommendations and go/no-go evidence for Engineering and leadership; build continuous performance monitoring and drift-detection systems; establish feedback loops to refine evaluation rubrics as models evolve; serve as resident authority on multilingual AI evaluation and uplift best practices across Globalization Apple Services.

Qualifications

  • 5+ years of experience in evaluation science, data science, or ML systems development with end-to-end evaluation systems at scale
  • Experience applying statistical methodology (sampling, significance testing, confidence intervals)
  • Practical understanding of measurement validity principles
  • Hands-on experience measuring annotator agreement, diagnosing divergence, and improving annotation protocols
  • Proficiency with statistical tools and languages (R, Python, SQL) for analysis and reproducibility
  • Experience designing evaluation frameworks adopted and scaled by operational teams
  • Strong written and verbal communication skills for technical and non-technical audiences
  • Direct experience handling sensitive and confidential information with integrity and discretion
  • Ability to be onsite; this role is an in-person, onsite position
  • Availability to work occasional evenings and weekends as needed
  • Up to 10% travel (domestic and international)
  • Master’s, PhD, or comparable experience in Statistics, Computational Linguistics, Computer Science, Psychometrics, Data Science, or related quantitative field
  • Experience evaluating generative AI systems (hallucination detection, safety and cultural alignment, autograders/LLM-as-judge systems, benchmark design, synthetic data evaluation)
  • Experience with A/B testing, causal inference, or experimental design
  • Experience in applied linguistics — translating cultural and linguistic nuances into quantitative evaluation framework

Skills

Required:Evaluation design and strategyStatistical methodologiesAnnotation and calibrationData analysis toolsCommunicationConfidential information handling

Benefits

  • Includes accessibility and diversity commitments; benefits referenced in Apple culture and workplace guidance
  • Onsite work and travel opportunities as needed
Last updated Oct 16, 2026. Interested? Apply on the company site.

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