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Sales Operations (GTM)

Sakana AI· Sales Operations
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Hybrid (Japan (remote with potential onsite))Full-time, Contract (24+ hours/week), or Internship (2+ months, 24+ hours/week)Posted 1w ago

About the role

First dedicated Sales Operations role within the Product Team at Sakana AI, responsible for CRM accuracy, reporting, process optimization, and enabling scalable go-to-market efforts for Sakana AI’s product-driven offerings.

Responsibilities

  • Own CRM data management: maintain accurate account, contact, lead, opportunity, and activity records; define and enforce data entry rules; and run regular data cleansing and deduplication
  • Build and maintain sales pipeline, forecast, and KPI reports and dashboards; deliver weekly and monthly reporting to sales and product leadership
  • Consolidate data across the CRM, spreadsheets, and other business tools, and automate recurring reporting wherever possible, including by leveraging AI tools
  • Support the sales team’s day-to-day operations: lead routing and assignment, meeting and deal logging, quote and proposal document preparation, and contract-related administrative tasks in coordination with Legal and Finance
  • Document and continuously improve sales processes, pipeline stage definitions, and operating rules; create manuals and onboard new sales members to CRM and tools
  • Administer and configure the CRM and related sales tools (e.g., MA tools, e-signature, scheduling), including data model design, workflow automation, and user management
  • Analyze pipeline health, conversion rates, sales cycle length, and win/loss trends; surface insights and improvement proposals to sales and product leadership
  • Coordinate with Marketing on lead handoff and campaign tracking, and with Finance on revenue recognition, invoicing data, and sales target management
  • Support the execution of sales events, webinars, and customer-facing materials from an operational standpoint
  • Communicate smoothly with global team members using both Japanese and English

Qualifications

  • 3+ years of experience in sales operations, sales administration, sales planning, inside sales, or back-office support for a B2B sales organization (SaaS or technology company preferred)
  • Strong data handling skills; ability to build and maintain reports and dashboards independently using spreadsheets and CRM reporting functions
  • Hands-on experience operating or administering a CRM / SFA tool including data maintenance, report creation, and basic configuration
  • Strong attention to detail and a high standard for data accuracy; ability to design and enforce rules that keep data clean
  • Ability to manage multiple requests from different stakeholders, prioritize effectively, and close tasks on schedule
  • Proactive attitude toward process improvement; comfortable building operating rules and documentation from scratch in an unestablished, fast-paced startup environment
  • Business-level Japanese and English (reading, writing, and routine communication with both Japanese and global team members)
  • Experience administering a modern CRM, including workflow automation and integrations with other tools (Preferred)
  • Experience with BI tools, SQL, or automating operations with scripts or AI tools (Preferred)
  • Experience with marketing automation tools and lead management processes (Preferred)
  • Experience as an early operations hire at a startup or in building sales operations from zero (Preferred)
  • Interest in generative AI and LLM products and willingness to learn about our products and customers (Preferred)

Skills

Required:CRM data managementReporting and dashboardsData consolidation and automationSales process documentationStakeholder managementCommunication (JP/EN)
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Sakana AI

Building Frontier AI in Japan

We are creating a new kind of foundation model based on nature-inspired intelligence.

AI research labTokyofoundation modelfrontier AIliquid-ai-recruiting-targetnature-inspired intelligence
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