Technical Product Manager
About the role
Technical Product Manager role at Knowtex.ai, a healthcare-focused AI lab. In-office in San Francisco (3 days/week). Full-time, individual contributor. Reports to CTO. Visa cannot be sponsored. Compensation: $120k-$180k base plus equity and benefits.
Responsibilities
- Own the roadmap and execution for projects across the Knowtex application — clinical intelligence, web and mobile (iOS/Android), and backend
- Write clear specs that engineers can build from directly, and manage delivery from scoping through release
- Run standups and syncs with engineering, triage tickets, and keep priorities sharp as new information comes in
- Review builds and QA releases, especially on mobile, before they reach clinicians
- Define and instrument our product metrics, building the analytics foundation from the ground up: event taxonomy, tracking, and dashboards
- Stand up adoption and usage reporting in Amplitude across clinical intelligence, application, and backend
- Track and report core KPIs — adoption, active usage, note completion, and retention — and use them to drive roadmap decisions
- Write SQL and dig into the data yourself rather than waiting on someone else to pull it
- Use AI coding and design tools daily to prototype ideas quickly and test them before committing engineering time
- Gather clinician feedback through customer site visits and user research, and turn what you hear into prioritized backlog items
- Bring a working prototype, not just a slide, to product discussions
- Partner on launches: launch plans, positioning, and go-to-market timing
- Write release notes and customer-facing product updates
- Build sales and customer enablement materials so Customer Delivery and Implementation are ready before rollout
- Contribute to case studies and content that show the product's impact
- Work with Customer Delivery, Implementation, and leadership to keep what clinicians experience and what we build tightly connected
- Communicate product decisions clearly in writing, from one-page specs to company-wide updates
Qualifications
- 3+ years as a PM or TPM shipping B2B SaaS, ideally including a mobile app (iOS/Android) in production
- You've shipped things end to end — not just managed them — and can say "I" when you describe what you built
- Breadth across a product, not a single narrow feature area
- You can read code, scope APIs and integrations, and work directly with engineers without translation
- Comfortable discussing architecture and data flows, and writing specs that engineers build from directly
- Daily, hands-on use of AI coding and design tools (Claude Code, Cursor, Codex, Figma, Claude Design) to prototype quickly
- Hands-on product analytics experience: defining event taxonomies, building dashboards in Amplitude (or Mixpanel/Heap), and writing SQL
- You've owned metrics and can name specific ones you moved
- You reach for data unprompted when making decisions
- Excellent writer — specs, release notes, and customer-facing product updates are core to this role
- Clear and concise with engineers, clinicians, customers, and leadership alike
- High ownership; thrives with ambiguity and owns outcomes without needing detailed direction
- Energized by a fast-moving, ~25-person startup rather than a large PM org with heavy structure
- Curious about clinicians and healthcare workflows, and motivated by reducing clinician burnout
- A track record of picking up work beyond your job description — setting up analytics or writing launch copy because no one else did
Skills
About Knowtex
Making doctors 2x more efficient with AI note-taking & charge capture
We’re on a mission to leverage AI and voice technology to solve inefficiencies and revenue leakage in our healthcare system. With the rise of EHRs, the manual documentation burden on doctors has never been higher, leading to burnout and fatigue and high attrition rates. Assigning the correct diagnosis and billing codes is crucial for proper reimbursement and patient care, but medical coding is becoming more and more complex each year with growing numbers of codes (over 145,000 now), and doctors are unsupported by current technology to keep up with its ever increasing requirements. $125 billion is left on the table each year by healthcare organizations due to improper documentation and coding. Knowtex creates visit notes with up-to-date and accurate reimbursement codes from doctor-patient conversations, allowing the doctor to focus on patient care and preventing revenue leakage for hospital systems through standardized, transparent, and accurate documentation.
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