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Autonomous Vehicle Specialist

Venti Technologies· Operations
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California, Chicago, TexasFull-timePosted 4d ago

About the role

Hands-on role supporting autonomous vehicle deployments and daily operations at customer sites across the United States, focusing on on-site operations, deployment support, customer coordination, and field issue handling.

Responsibilities

  • US Site Operations and Vehicle Support: support day-to-day autonomous vehicle operations at customer sites, ensure vehicles are ready for scheduled activities; perform vehicle readiness checks, basic inspections, and operational checks before and after vehicle use; assist with vehicle positioning, site preparation, operational coordination, and other on-site activities; respond to vehicle operational issues, perform initial troubleshooting, and coordinate with relevant teams to restore operations; work closely with customer personnel to understand operational needs and address day-to-day site challenges; support operational activities outside normal working hours, including occasional evenings and weekends, when required.
  • Vehicle Deployment and Commissioning: support the deployment of autonomous vehicles and associated equipment at new and existing customer sites; assist with vehicle commissioning, site readiness checks, operational setup, and initial on-site testing; coordinate with internal teams and customer representatives to ensure deployment activities are completed according to schedule; help identify and resolve practical deployment issues involving vehicle setup, site conditions, equipment, and operational procedures; support customer demonstrations, site acceptance activities, and operational ramp-up; travel to different US sites as needed to support deployments and ongoing operations.
  • Field Issue Handling and Coordination: act as a first point of contact for day-to-day vehicle and operational issues at assigned sites; gather relevant information when issues occur, including operating conditions, observed vehicle behavior, photos, videos, and system logs where appropriate; perform basic troubleshooting and determine when issues require escalation to Engineering or other specialist teams; communicate issues clearly, follow up on their status, and coordinate with the relevant teams to minimize operational disruption; maintain records of recurring issues, actions taken, and operational workarounds; help identify recurring site-level problems and recommend practical improvements to operating procedures.
  • Customer and Cross-functional Coordination: maintain effective day-to-day communication with customer operations and maintenance teams; coordinate schedules, vehicle availability, site activities, and operational support requirements; provide clear explanations of vehicle operating procedures, system capabilities, and known operational limitations; relay customer feedback and field observations to the Singapore-based Engineering and Product teams; coordinate with US and Singapore teams to ensure operational issues are tracked and addressed; support customer meetings, demonstrations, and site visits as required.
  • Operational Safety and Documentation: follow established vehicle operating procedures, site safety requirements, and company policies; identify and report unsafe conditions, abnormal vehicle behavior, and potential operational risks; ensure field activities are conducted within approved safety procedures and operating boundaries; maintain accurate records of vehicle checks, operational activities, incidents, and field issues; help improve site operating procedures and deployment checklists based on practical field experience.

Qualifications

  • Diploma or degree in Engineering, Automotive Technology, Mechatronics, Electrical/Electronic Engineering, or a related field; equivalent hands-on experience will also be considered.
  • Experience in vehicle operations, field service, equipment deployment, technical support, robotics, automation, or a similar hands-on role.
  • Practical troubleshooting skills and the ability to resolve day-to-day operational issues systematically.
  • Strong organizational skills, with the ability to coordinate multiple on-site activities and follow through on open issues.
  • Clear communication skills and the ability to work effectively with customers, operations personnel, and distributed Engineering teams.
  • Willingness to work on-site at customer facilities and travel regularly between US deployment locations.
  • Flexibility to support occasional evening, weekend, or extended-hour activities during deployments and critical operations.
  • A valid driving licence appropriate for the assigned location.

Benefits

  • Salary is commensurate with experience.
  • World-class benefits, fantastic culture, flexible working arrangements, and a great international working environment.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Venti Technologies

GLOBAL LEADER IN AI-POWERED AUTONOMOUS VEHICLE LOGISTICS SOLUTIONS

Venti’s proprietary autonomous vehicle logistics solutions are the easiest to roll-out, the most precise and the safest package on the global market.

AIAutonomous VehiclesLogisticsVehicle Solutions
Company profileWebsite

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