Partner Operations Manager
StockholmFull-timePosted 4d ago
About the role
Role responsible for running the operations behind Lovable's partner business, covering the Solution Partner Program and the co-sell/marketplace motion with hyperscalers. Focus on building scalable processes, integrations, and AI-assisted operations while providing leadership with clear program performance.
Responsibilities
- Run partner support end to end: improve the partner operations AI support agent, handle what it can't close, fix common blockers yourself in admin tools, and be the go-to contact for partner escalations
- Run partner applications, onboarding and certification: review applications flagged by AI triage, get approved partners onboarded, and keep certification queue moving
- Keep the Partner Directory and lead handoffs healthy: manage listings, tiers and badges, moderate reviews, and ensure customer inquiries reach the right partner quickly
- Map the co-sell motion between Lovable and hyperscalers end to end: opportunity sharing, deal registration, close and attribution, and build system support so it runs reliably
- Own configuration and system administration for Crossbeam, and build integrations connecting third-party partner tools, HubSpot and Lovable-built apps
- Build automations and AI agents to reduce repetitive work in co-sell and marketplace motions
- Own program reporting across all partner motions and help set targets aligned to GTM strategy
- Turn recurring problems into permanent fixes: new rules/answers for support agent, clearer onboarding flows, or well-written bug reports for engineering
- Help launch new programs and tracks, ensuring consistent experience across overlapping programs to partners
Qualifications
- 4-10 years of experience in partner or channel operations or RevOps
- Hands-on with systems: comfortable administering a CRM, connecting tools, and building agents/automations without an engineer
- Comfortable working with AI agents daily (non-negotiable)
- Excellent written communicator with concise partner/hyperscaler/internal communications
- Detail-oriented, strong time management, and deep understanding of how systems and data flows work
- Preferred: Experience with hyperscaler co-sell programs or cloud marketplace listings, or with partner ecosystem tools like Crossbeam
Skills
Required:Partner/Channel OperationsCRM AdministrationAI Agents & AutomationCommunication
Last updated Oct 21, 2026. Interested? Apply on the company site.
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