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Senior Deal Desk Analyst, APAC

Harvey· Sales
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SydneyFull-timePosted 4d ago

About the role

Senior Deal Desk Analyst for APAC, first Deal Desk hire in the region. Acts as commercial SME for APAC GTM teams, shaping, pricing, negotiating, and closing deals, with focus on transition to consumption-based pricing and ensuring accurate quote-to-cash processing.

Responsibilities

  • Partner with AEs at every deal stage on structure, pricing and negotiation, not just at contracting
  • Build scenario-based pricing models (usage projections, ARR impact, credit allotment sizing) and use product telemetry to connect customer usage to price and value
  • Act as the expert on Harvey’s move to consumption-based pricing, and help AEs explain it to law firm and in-house customers
  • Handle redlines and non-standard requests with Legal, Finance and Product;summarize and escalate approvals
  • Build and maintain field-facing playbooks covering what is allowed, fallback positions and approval paths
  • Deliver enablement to the APAC field on pricing and deal best practices
  • Join customer calls where you can add value
  • Track the commercial pulse of the region and proactively raise trends and insights to Deal Desk and GTM leadership
  • Review, validate and process orders for accuracy, policy compliance and booking readiness
  • Act as the first line of support for Salesforce and CPQ quoting, approvals and opportunity hygiene
  • Manage and triage the regional Deal Ops ticket queue
  • Contribute to CRM and CPQ enhancements through requirements, UAT and rollouts of new workflows or guardrails

Qualifications

  • 4+ years in Deal Desk, Commercial or Sales Operations, or RevOps supporting deal construction, with hands-on experience in both strategy and operations
  • Experience with consumption or usage-based pricing (big data, cloud infrastructure or AI platforms are a strong plus)
  • Pricing models and scenario analyses you built yourself and used in live deals
  • Experience with Salesforce and CPQ (e.g. Salesforce CPQ, DealHub) and quote-to-cash processes
  • Experience delivering field enablement and creating playbooks or process documentation
  • Clear, concise and measured communication with AEs, executives and cross-functional partners
  • Calm under pressure, and able to say no while staying a trusted business partner
  • Comfortable working autonomously with a manager in another time zone, and thriving through constant change
  • Uses AI tools to work more efficiently

Skills

Required:Deal strategyPricing modelingSalesforce & CPQCommunication

Benefits

  • Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
  • Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more
  • Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot
  • Retirement & Security: Comprehensive coverage designed to support your long-term well-being
  • Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents
  • Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support
  • Professional Development: Annual support for courses, certifications, conferences, and books
  • Remote Work Allowance: Monthly support for home office, internet, and phone expenses
  • Harvey Holiday: After four years, four-week paid sabbatical
Last updated Oct 22, 2026. Interested? Apply on the company site.
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About Harvey

Professional Class AI

Harvey is a platform built to meet the standards of the world’s leading professional service firms.

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