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Major Event Management Lead

Waymo· Operations
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Tempe, Arizona$190k - $234kFull-timePosted 5d ago

About the role

Leader responsible for Readiness, planning, and coordination of major events within Waymo's Global Operations Center, focusing on pre-planned large-scale events, municipal coordination, and post-event retrospectives.

Responsibilities

  • Drive Global Operations Center (GOC) Readiness for Major Events: Own the operational readiness and preparation frameworks to ensure the GOC and cross-functional teams are fully prepared for a successful outcome during large-scale & high-risk pre-planned events, globally.
  • Deliver Executive Communications: Lead executive-level communications, delivering structured readiness briefings before major events and ensure clear updates are provided during active events (through our 24/7 teams).
  • Establish GOC Preparedness & Mitigation Actions: Develop, audit, and implement operational playbooks, risk mitigation plans, and other preventative actions to ensure GOC resilience during large-scale pre-planned events.
  • Lead Internal Planning & Municipal Liaison: Drive robust internal planning and coordination in heavy partnership with our Demand Operations teams and Market Leads to ensure event plans are robust, while simultaneously liaising with governmental organizations to secure seamless municipal coordination for major pre-planned events.
  • Cultivate Municipal & Public Sector Partnerships: Act as Waymo’s primary operational liaison to municipal departments of transportation, public transit authorities, event organizing committees, and public safety agencies to align autonomous fleet routing with city transit plans and community objectives.
  • Drive Continuous Improvement & Post-Event Retrospectives: Establish a formalized, post-event retrospective framework to analyze operations center performance metrics and execution; synthesize these insights into blameless retrospectives and action items to continuously mature internal playbooks, operational tooling, and municipal coordination models.

Qualifications

  • Bachelor’s degree or equivalent practical experience
  • 10+ years of experience in high-impact operations management, urban transit planning, emergency management, or large-scale event operations
  • Familiarity with Emergency Management frameworks (ICS/NIMS) and applying them to ensure operational readiness
  • Proven track record with public-sector executives, transportation authorities, first responders, and municipal leadership
  • Excellent written and verbal communication with ability to present at executive level
  • Cross-functional collaboration with internal teams (Product, Public Affairs, Mapping) to align technical capabilities with community needs

Skills

Required:Operational LeadershipEmergency Management (ICS/NIMS)Executive Communications

Benefits

  • Health and wellness programs
  • Financial wellness including compensation, bonus opportunities, equity, and benefits
  • Flexibility and time off including remote work options, paid time off, bereavement, sick, and parental leave
  • Support for families including enhanced leave options
  • Community and personal development opportunities including education reimbursement and ERGs
  • Access to corporate facilities and wellness resources
Last updated Oct 22, 2026. Interested? Apply on the company site.
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About Waymo

The World’s Most Experienced Driver

Waymo—formerly the Google self-driving car project—makes it safe and easy for people & things to get around with autonomous vehicles.

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