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Senior Manager, Systems Test and Software Quality Assurance

Symbotic· Software Quality Assurance
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Wilmington, MA - HQ$175.5k - $257.4kFull-timePosted 3d ago

About the role

Senior Manager leading the Systems Test and Software Quality Assurance team within Software Engineering, establishing QA vision, verification standards, and compliance across multi-tiered software, hardware, and distributed automation platforms.

Responsibilities

  • Build, mentor, and lead a high-performing team of senior system test and software quality engineers, driving technical excellence, clear career progression, continuous learning, and high accountability.
  • Contribute to formulating and drive the overarching software quality assurance vision, establishing modern verification standards, quality gates, and compliance across multi-tiered software, hardware, and distributed automation platforms.
  • Architect and oversee realistic, site-level customer simulation environments to benchmark system scale, stress limits, peak throughput, latency, availability, bottlenecks, and error budgets.
  • Embed automated test frameworks, harnesses, emulators, and AI-assisted tooling into CI/CD pipelines, configuration management tools, and cloud/on-prem environments to enable continuous performance and regression testing.
  • Oversee comprehensive end-to-end test programs spanning microservices, event-driven messaging architectures, API layers, multi-system integrations, and joint System Integration Testing with customer stakeholders.
  • Decompose complex system roadmaps into phased subsystem test plans, manage execution timelines and dependencies, and direct Release Readiness testing using key customer and site deployment scenarios.
  • Partner across Software Engineering, DevOps, Systems Architecture, and Site Operations/Customer Engineering to assess risk, accelerate defect resolution, and maintain rapid feedback loops. Travel to Symbotic production sites may be required up to 10%.

Qualifications

  • Minimum of 12 years of progressive quality assurance or test engineering experience, with a proven track record of directly managing, mentoring, and scaling a team of senior engineers.
  • Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline.
  • Experience leading customer-facing System Integration Testing and architecting realistic site-level simulation environments for complex operational workloads, stress limits, and peak throughput.
  • Expertise establishing and analyzing operational KPIs, including transaction throughput, end-to-end latency, error budgets, resource utilization, SLA/SLO performance, and data-driven release readiness gates.
  • Deep technical background validating distributed systems, microservices, Service-Oriented Architecture, REST/gRPC APIs, and asynchronous messaging brokers such as Kafka, RabbitMQ, or AMQP.
  • Hands-on experience integrating test frameworks, emulators, and virtualized test harnesses into CI/CD pipelines and Infrastructure-as-Code environments, including Git, Jenkins, GitLab CI, Terraform, and Ansible.
  • Proficiency with basic SQL and comprehensive knowledge of Black Box, Backend/API, Regression, Integration, End-to-End, Load/Stress, Scale, and User Acceptance Testing; practical experience with AI-assisted QA tooling is preferred.

Skills

Required:Team leadership and mentoringQuality assurance strategySite-level customer simulationCI/CD integrationTesting methodologiesDistributed systems validation

Benefits

  • medical
  • dental
  • vision
  • disability
  • 401K
  • PTO and/or other benefits
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Symbotic

REINVENT THE WAREHOUSE. REIMAGINE THE SUPPLY CHAIN.

Symbotic Solutions are complete, end-to-end warehouse automation solutions that have the power to increase your facility’s capacity through dense storage, maximize throughput with streamlined operations, and create efficiency gains throughout your supply chain with AI-enhanced software that sees beyond your warehouse walls.

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