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Staff Field Solutions Engineer (R6297)

Shield AI· Growth Division – Sales Solutions Engineering
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Hybrid (San Diego, CA), Hybrid (Washington, DC), Hybrid (Dallas, TX)$180k - $280kFull Time EmployeePosted 4d ago

About the role

Field Solutions Engineer specialized in Hivemind autonomy solutions, serving as a customer-facing technical expert to translate mission needs into credible Hivemind concepts and support technical engagements, demonstrations, and capture activities for defense and security customers.

Responsibilities

  • Serve as a customer-facing technical expert for Hivemind autonomy solutions in markets.
  • Support customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture activities.
  • Translate customer mission needs, CONOPs, operational objectives, and integration constraints into credible Hivemind solution concepts.
  • Partner with Business Development and Capture teams to support RFIs, RFPs, proposals, white papers, demos, and customer-facing technical narratives.
  • Explain Hivemind autonomy capabilities, limitations, roadmap considerations, and integration requirements to technical, operational, commercial, and leadership audiences.
  • Develop and maintain technical sales assets, including capability briefs, demo scripts, solution templates, FAQs, technical white papers, and customer-specific briefing materials.
  • Work closely with Product, Engineering, Customer Engagement, and Program teams to represent customer requirements, technical risks, roadmap gaps, and field feedback.
  • Help customers evaluate how autonomy can support operational effectiveness, mission planning, force modernization, and fielded mission outcomes.
  • Maintain strong product truth by ensuring customer-facing materials and discussions accurately reflect current capabilities, constraints, and roadmap timing.
  • Monitor developments in autonomy, AI, unmanned systems, mission software, and defense technology to inform customer conversations and product feedback.
  • Build trusted relationships with customer technical stakeholders and internal cross-functional partners.
  • Operate independently across complex customer engagements while keeping internal stakeholders aligned and informed.

Qualifications

  • 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or related technical customer-facing roles.
  • Strong technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or complex defense technology systems.
  • Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, technical interchange meetings, or operational workshops.
  • Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.
  • Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical, operational, commercial, and leadership audiences.
  • Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
  • Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers.
  • Demonstrated ability to build trust with customers and internal stakeholders through technical credibility, responsiveness, and clear communication.
  • Ability to manage ambiguity, prioritize competing demands, and execute independently in a fast-paced environment.
  • Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings.

Skills

Required:Autonomy and AI-enabled systemsTechnical storytelling and demos

Benefits

  • Pay within range listed + Bonus + Benefits + Equity
  • Temporary benefits package after 60 days of employment (for temporary employees)
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Shield AI

Autonomy for the world.

Our mission is to protect service members and civilians with intelligent systems.

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