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Manager

Apple· Apple Retail
Apply on company site
Hybrid (Italy)not specifiedPosted 3d ago

About the role

The Manager at an Apple Store leads, coaches, and develops a team to deliver exceptional customer experiences, drives performance on key goals, participates in floor leadership, and collaborates to execute strategy and Apple’s goals while maintaining inclusive leadership and a safe work environment.

Responsibilities

  • Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
  • Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
  • Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and ensuring business priorities and exceptional customer service are delivered.
  • Address customer and team member concerns and escalations, and partner with leadership and People partners when appropriate.
  • Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
  • Maintain and uphold company policies and procedures, and protect all assets including confidential information.
  • Perform other tasks as needed.
  • Contribute to an inclusive environment by respecting differences and fostering inclusive leadership.

Qualifications

  • Be proficient in English and the local language, both written and spoken (sign language supported).
  • Be available to work a schedule based on business needs including nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled.
  • Have experience leading others in retail, sales, or a related field.

Skills

Required:Leadership and team developmentRecruiting and talent development
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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