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Retail Readiness Program Manager

Apple· Marketing
Apply on company site
Cupertino, CA$140.7k - $268.4k + equity + bonusFull-timePosted 3d ago

About the role

Apple Retail’s REMM team creates and delivers programs, campaigns, initiatives, and experiences to help Apple Retail’s customers and teams discover, buy, and go further with Apple products and services. The Retail Readiness Program Manager will manage cross-functional programs related to New Product Introduction strategy, product lifecycle programs, and stores readiness globally, delivering end-to-end program management and cross-functional coordination across Retail and broader Apple.

Responsibilities

  • Own program delivery end-to-end — establish and manage the Plan of Record, drive initiatives from due diligence through completion and lessons learned, and ensure systems are in place for flawless execution across all key moments in Apple Stores
  • Lead cross-functional program teams, owning timeline, budget, deliverables, dependencies, risk mitigation, status reporting, Leadership communications, pan-Apple alignment, and approvals
  • Structure ambiguity into action — creatively problem-solve, weigh implications, track critical milestones, propose changes, build contingency plans, and know when to escalate
  • Build and sustain relationships with corporate partners, field teams, and vendors globally to ensure aligned readiness plans and deliver the best possible experience for Apple Retail customers
  • Drive continuous improvement by partnering with cross-functional teams to identify and implement enhancements to program management processes and practices
  • Operate with high agency — proactively drive problem-solving and influence work-streams end-to-end, independent of direct oversight
  • Create and deliver compelling presentations to communicate plans, progress, and outcomes to stakeholders and Leadership
  • Manage multiple programs concurrently with strong organization, time management, and attention to detail

Qualifications

  • 7+ years experience in Project/Program Management experience, or equivalent in PMO, Readiness, Strategy, or Operations
  • Demonstrated success managing multiple projects, priorities, and people concurrently in a fast-paced, high-growth, results-driven environment
  • Excellent problem-solving and facilitation skills, with the ability to effectively run meetings and align partners across multiple functions
  • Proven experience building and managing relationships cross-functionally across large, global organizations, including the ability to interact effectively and diplomatically with senior leadership
  • Self-starter with exceptional time management and organizational skills, strong attention to detail, and a can-do, motivational presence
  • 7+ years of retail operational or retail program management experience, with prior experience in strategy, customer journey, and/or a broader Retail function
  • New Product Introduction and Go-to-Market strategy experience is a plus
  • Proven track record leading sophisticated, high-stakes programs — including long-term roadmap creation, go-to-market initiatives, and retail-focused commercial and seasonal campaigns — under pressure and tight timelines
  • Skilled at analyzing complex datasets and insights, turning numbers into narratives that drive action

Skills

Required:Program managementCross-functional leadershipStakeholder communicationProblem-solving and decision-making
Nice to have:Data analysis and storytelling

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • a range of discounted products and free services
  • reimbursement for certain educational expenses — including tuition
  • potential discretionary bonuses or commission payments
  • relocation support
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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