← All roles

Specialty Surfaces Specialist

Apple· Corporate Functions
Apply on company site
San Jose, CA$114.9k - $172.7kFull-timePosted 3d ago

About the role

Role overseeing auditing, maintenance, repair, and preservation of unique surfaces (terrazzo, glass, metal, stone, wood) across Santa Clara Valley facilities. Acts as point of contact for specialty vendors, ensures quality, budget adherence, event surface readiness, and after-hours support. Maintains inventory, budgets, vendor management, and integration of AI to improve operations.

Responsibilities

  • Oversee and manage all aspects of specialty surface care, including regular audits, maintenance, repair, and long-term preservation of specialty materials.
  • Provide direct oversight of specialty vendors performing all required maintenance and manage all aspects of implementing and delivering their services.
  • Manage and procure existing and new vendors.
  • Direct vendors to ensure they comply with Apple policies and procedures.
  • Support corporate and on-site events by coordinating cleaning, polishing, and restoration of specialty surfaces both ahead of and following each event, partnering with the Events team on schedules and access.
  • Work a flexible schedule that includes early mornings, evenings, and weekends as needed, particularly for major events and surface work that must occur outside of business hours.
  • Respond to after-hours surface issues as needed, coordinating vendors to address damage, spills, or urgent repairs that affect building appearance or safety.
  • Proactively work with various partners to prioritize projects and scheduling.
  • Advocate customer needs internally to continuously improve the customer experience through product and process.
  • Ensure questions, concerns, and suggestions are addressed in a timely manner.
  • Continuously evaluate and identify innovative ways to streamline processes and operations.
  • Incorporate AI tools into daily work and actively develop and pilot new ways of applying AI to improve reporting, vendor oversight, and operational efficiency.
  • Manage and maintain financial processes including vendor invoicing, fiscal year budgets, and forecasts.
  • Validate and approve proposals and invoices, ensuring accuracy and compliance with contract terms.
  • Maintain an inventory and condition assessment program for building surfaces and finishes, including baseline documentation, condition grading, and trend reporting.
  • Own material care standards and approved products, and verify the quality of restorative work through test areas and inspections before and after the work.
  • Develop multiyear restoration and replacement forecasts, and track warranty compliance to protect manufacturer coverage.
  • Set surface protection and work planning protocols for construction, events, moves, and occupied spaces to keep disruption to a minimum.
  • Partner with Project Management and design teams on material selection, maintainability, attic stock, and handover documentation.

Qualifications

  • 3+ years of experience managing facilities maintenance programs and specialty trade vendors, including scoping, scheduling, and quality control of surface care and finish preservation.
  • Experience in planning, coordinating, and executing multiple client needs.
  • Ability to work a flexible schedule, including early mornings, evenings, and weekends, based on event schedules, project timelines, and business need.
  • Ability to respond to after-hours surface issues as needed.
  • Familiarity with tools such as Integrated Workplace Management Solutions, service request management, MS Office/iWork, and Box.
  • Proficiency with AI tools, and a demonstrated ability to apply them to everyday work.

Skills

Required:Facilities maintenance managementVendor managementEvent surface coordinationAI tools proficiencyBudgeting and forecasting

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • range of discounted products and free services
  • reimbursement for certain educational expenses — including tuition
  • discretionary bonuses or commission payments and relocation may be eligible
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

More open roles at Apple