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EMEIA Fraud Manager - Apple Wallet, Payments & Commerce

Apple· EMEIA Wallet, Payments & Commerce
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Hybrid (London, United Kingdom)Full-timePosted 3d ago

About the role

Fraud Manager responsible for managing and executing risk and fraud prevention for Apple Pay and Apple Wallet across the EMEIA region. Based in London, serving as primary contact for fraud prevention with banks, transit operators, and payment networks, and collaborating with internal teams to optimise provisioning and maximise conversion while protecting customers and partners.

Responsibilities

  • Support the execution of the EMEIA fraud prevention program, ensuring alignment with global strategy.
  • Drive continuous improvement in fraud detection and prevention systems, processes, and controls with partners.
  • Cultivate and manage strategic relationships with risk and fraud teams at partner organisations, including issuing banks, payment networks, regulatory bodies and transit authorities.
  • Collaborate with cross-functional teams, including Product, Engineering and Data Science, to help partners implement innovative fraud mitigation solutions.
  • Optimise fraud operations by analysing data, refining processes and implementing best practices for case management to improve efficiency and effectiveness.
  • Lead regular business reviews and workshops with partners to drive alignment, share insights, and improve fraud prevention efforts.

Qualifications

  • Experience in a fraud prevention role at a card issuer or payment scheme
  • Deep knowledge of the payments ecosystem, including various payment networks, fraud detection technologies, and emerging trends in the region
  • Demonstrated success in handling and optimising counter-fraud operations and processes.
  • Proven experience in a partner-facing role, with the ability to build and maintain positive relationships with external partners, at senior level
  • Highly motivated and self-directed, with a strong sense of ownership and a focus on achieving key business outcomes.
  • Outstanding analytical and data-driven approach, with the ability to translate complex information into actionable insights
  • Excellent process analysis skills, with the ability to identify inefficiencies and implement meaningful improvements.
  • Experience and expertise of payments, partners and fraud landscapes across the EMEIA region (primarily either the Middle East and/or Continental Europe)
  • Excellent verbal and written communication skills
  • Degree education in relevant field desirable but candidates from all education backgrounds are encouraged to apply.
  • Additional regional language skills are advantageous

Skills

Required:Fraud preventionPayments ecosystem knowledgePartner managementData analysisCommunication

Benefits

  • Not specified in the description
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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