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Senior AI/ML Engineer

Apple· Retail and Marcom Engineering, Information Systems and Technology (IS&T)
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Hybrid (Austin, Texas, United States), Hybrid (Sunnyvale, California, United States)full-timePosted 3d ago

About the role

Senior AI/ML Engineer to build and scale intelligent systems for Apple's Retail and Marcom Engineering within IS&T. Lead end-to-end ML lifecycle, design and deploy GenAI/LLM/Graph RAG and multi-modal solutions, and develop AIOps. Collaborate with stakeholders to translate requirements into scalable AI/ML solutions and establish engineering best practices for LLM/RAG/conversational AI at global scale.

Responsibilities

  • AI-Powered Solutions: Drive the complete machine learning project lifecycle, ensuring best practices and flawless software delivery.
  • Intelligent Assistants: Lead the design and development of virtual assistants using Conversational AI platforms, creating impactful and intuitive experiences.
  • Data-Driven Insights: Collaborate with business stakeholders to identify AI/ML opportunities and develop advanced analytic solutions leveraging LLM technologies, transforming data into actionable strategies.

Qualifications

  • 5 years of hands-on experience implementing AI/ML models in enterprise systems.
  • Knowledge of core AI/ML concepts, including supervised and unsupervised learning, deep learning, and anomaly detection.
  • Expertise in NLP, NLU, and Conversational AI, including designing and deploying bots with intent recognition, dialogue management, and natural language generation.
  • Experience taking GenAI solutions (LLMs and RAG) into production, with a solid understanding of LLM architectures.
  • Mastery of Python and key AI/ML libraries and frameworks (Pandas, NumPy, TensorFlow, PyTorch).
  • Ability to integrate AI and bot systems with backend systems, databases, and APIs to deliver end-to-end solutions.
  • Troubleshooting and analytical skills, including diagnosing complex issues in distributed environments.
  • BS or MS in Engineering, Computer Science, or a related field, or equivalent practical experience.

Skills

Required:AI/ML model developmentNLP/NLU/Conversational AIGenAI / LLM / RAGPython and AI libraries
Nice to have:Graph RAG / graph databases / vector storesDevOps / MLOpsSRE / reliability engineering

Benefits

  • Not specified in the description
Last updated Oct 23, 2026. Interested? Apply on the company site.

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