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US-Business Pro

Apple· Apple Retail
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Hybrid (Park Meadows/Lone Tree, Colorado)$28.41/hr - $39.47/hrfull-timePosted 3d ago

About the role

Business Pro at Apple Retail focused on developing and growing relationships with high-potential business customers, delivering solutions that help businesses thrive, and mentoring the team on business customer needs and solutions.

Responsibilities

  • Establish and engage business customers by showcasing our technology; help them discover how Apple and third-party products can enhance their business and employees' lives.
  • Provide excellent customer service to Apple Retail Business customers by understanding their needs, identifying ownership opportunities, presenting products and services, and educating them on relevant buying options.
  • Serve as the go-to expert on business solutions and mentor the team on business customer needs and solutions.
  • Collaborate in business sessions, briefings, workshops, and events to identify and recommend offerings that fit customers’ business needs.
  • Partner with leadership and cross-functional teams to transition accounts according to account engagement strategy for a seamless customer experience.
  • Strategize, plan, and forecast business performance through account management, pipeline building, and opportunity management using CRM and other tools.
  • Maintain process mastery of Retail Business programs and offerings to ensure policy and procedure compliance.
  • Perform other tasks as needed, including providing customer service in your line of business.
  • Contribute to an inclusive environment by respecting differences and demonstrating inclusion and diversity in daily activities.

Qualifications

  • Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in your work location, and reliably attend work as scheduled, in line with local laws and accommodations.
  • Have experience in retail or sales, or related work experience.
  • Have extensive business solutions experience with Apple products and services.
  • Be proficient in the local language, both written and spoken (sign language supported).

Skills

Required:Retail salesBusiness solutions salesCommunication

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • range of discounted products and free services
  • tuition reimbursement for certain educational expenses
  • potential discretionary bonuses or commission payments
  • relocation assistance
  • participation in Apple stock programs (Employee Stock Purchase Plan and discretionary RSU awards)
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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