Logistics Services Specialist (12-month Contract)
Apple· Operations and Supply Chain
SingaporecontractPosted 3d ago
About the role
Logistics Services Specialist to manage undelivered shipments, collaborate with internal teams and external partners, and use data to drive improvements in delivery processes across Asia Pacific.
Responsibilities
- Oversee the customer fulfilment experience by tracking key metrics and resolving shipping exceptions.
- Work with partners across Inbound, Outbound, Distribution Center, Contact Center, Reseller Ops, Retail Fulfilment, and 3PLs.
- Review partner performance and customer behaviour to spot issues and take action.
- Build dashboards and reports with support from the Business Process Re-engineering team.
- Support peak periods and adjust to shifting operational needs.
Qualifications
- 3+ years in logistics operations or customer service.
- A relevant degree.
- Clear communication skills across writing, speaking, and presenting.
- Strong Excel skills and experience using analytics or BI tools (Tableau, GBI).
- Ability to interpret data and use it to guide decisions.
Skills
Required:Logistics operationsData interpretationExcelBI tools (Tableau, GBI)Communication
Last updated Oct 23, 2026. Interested? Apply on the company site.
About Apple
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
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