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Site Reliability Engineer, Enterprise Technology Services

Apple· Corporate Functions
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Hybrid (Cork)Full-timePosted 3d ago

About the role

Site Reliability Engineer to join Apple’s Enterprise Technology Services (ETS) in Cork, Ireland. Build and operate a new regional SRE team within Apple’s Insight Big Data ecosystem, shaping practices, tooling, and culture for high-scale, highly available services supporting manufacturing and product lifecycle operations.

Responsibilities

  • Own the reliability, performance, and scalability of services and infrastructure within the Insight ecosystem — with a build-to-manage mindset applied to design, deployment, and ongoing operations
  • Build and advance AIOps capabilities across the ecosystem — developing ML-driven alerting, anomaly detection, LLM-assisted operational tooling, and automated incident triage
  • Instrument services for deep observability: dashboards, meaningful alerts, runbooks, and clearly defined SLOs and SLIs that give the team and stakeholders an accurate view of ecosystem health
  • Drive automation that reduces operational toil and improves ecosystem stability — key measures of success include ecosystem uptime, release quality, toil reduction, and sustained advancement of SRE practice
  • Partner with incident management to drive effective incident response and conduct thorough post-incident reviews; translate findings into architectural and operational improvements that prevent recurrence
  • Contribute to infrastructure-as-code practices and platform architecture decisions that shape the long-term direction of the Insight ecosystem
  • Collaborate with cross-functional engineering teams across Apple's global manufacturing services, communicating effectively across time zones and cultures
  • Help define the culture, working practices, and technical standards of the new EMEA operational team — build strong in-region relationships with business partners and represent the team's perspective within the wider Insight organization
  • Mentor and support team members as the Cork operational team grows
  • Contribute to the development and hardening of the Cork-based operational team’s capabilities in the context of a large, global infrastructure

Qualifications

  • Experience in SRE, DevOps, or platform engineering
  • Solid Linux systems — comfortable troubleshooting at the systems level including processes, networking, file systems, and performance diagnostics
  • Programming and automation experience in Python, Go, or Bash, combined with practical exposure to AI/ML applied to IT operations — anomaly detection, intelligent alerting, or LLM-driven tooling
  • Hands-on experience with cloud platforms such as AWS or GCP
  • Kubernetes, CI/CD, and networking fundamentals — practical experience with container orchestration and deployments, pipeline tooling (ArgoCD, Jenkins, GitHub Actions, or similar), and a solid grasp of HTTP, DNS, TCP/IP, and how traffic flows through distributed systems
  • SRE principles applied in practice: error budgets, SLOs, SLIs, toil measurement and reduction
  • Experience with relational databases in production environments — MySQL or PostgreSQL
  • Configuration management, API design, and open-source practice — experience with tools such as Ansible, Chef, or Puppet; familiarity with Open API and microservice architectures; contributions to open-source projects are a meaningful signal
  • BS or MS in Computer Science, Software Engineering, or equivalent technical discipline; equivalent professional experience will be fully considered

Skills

Required:SRE/DevOps mindsetLinux systemsPython/Go/BashCloud platformsKubernetes/CI/CDNetworkingRelational databasesInfrastructure as code

Benefits

  • Not explicitly listed in the description
Last updated Oct 23, 2026. Interested? Apply on the company site.

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