← All roles

US-Manager

Apple· Apple Retail
Apply on company site
New York, NY$42.5k - $70.8kfull-timePosted 3d ago

About the role

Manager at an Apple Store responsible for leading a team, driving customer experience, achieving performance goals, and executing store priorities. Participates in Floor Leadership, recruits and develops staff, maintains policies, and upholds Apple values including inclusion and diversity.

Responsibilities

  • Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
  • Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
  • Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and ensuring business priorities are met and exceptional customer service is delivered.
  • Address customer and team member concerns and escalations, and partner with leadership and People partners when appropriate.
  • Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
  • Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.
  • Contribute to an inclusive environment by respecting differences and fostering curiosity to learn.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities and be a role model for inclusive leadership.

Qualifications

  • Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and accommodations.
  • Be proficient in written and spoken English (sign language supported).
  • Have experience leading others in retail, sales, or a related field.

Skills

Required:Team leadershipRecruitingCustomer service

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • discounted products and free services
  • reimbursement for certain educational expenses — including tuition
  • discretionary bonuses or commission payments as well as relocation eligibility
  • participation in Apple discretionary employee stock programs
  • Apple Employee Stock Purchase Plan
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

More open roles at Apple