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Data Center Engineer

Apple· Data Center Operations
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Full-timePosted 3d ago

About the role

Data Center Engineer role in Apple’s Data Center Operations group. On-site position in Japan/South Korea requiring hands-on cabling, racking, hardware troubleshooting, and infrastructure deployment/maintenance within data centers.

Responsibilities

  • Manage cabling infrastructure and DCIM elements; perform hardware installations, testing, and troubleshooting using standard data center processes, including physically moving and racking servers, network switches, and storage devices.
  • Assess and triage incoming work requests, plan and prioritize service delivery across the ticket queue.
  • Execute ticket-driven tasks such as power cycles, component swaps, storage media handling and cabling requests.
  • Support inventory/asset management, including shipping, receiving, and maintaining accurate records in asset-tracking systems.
  • Manage third-party/remote-hands vendor work, ensuring adherence to technical and quality standards.
  • Identify issues and perform Root Cause Analysis to prevent future operational impacts, maintaining documentation.
  • Establish and enhance relationships with internal teams and external suppliers to support a collaborative environment.

Qualifications

  • Experience (3+ years) with progressive responsibilities within an international, multi-cultural, multi-location organization.
  • Expertise with data center operational tasks, including rack sizing, construction, installation, and decommissioning.
  • Ability to perform physical tasks including lifting and moving equipment in accordance with local safety standards.
  • Hands-on experience with installing, testing, and troubleshooting copper and fiber cabling; capable of designing cable infrastructure layouts to industry standards.
  • Expertise in diagnosing and resolving hardware faults through breakfix and incident management.
  • Experience with DCIM tools and enterprise-level equipment management.
  • Proficient in English (preferably Eiken level 2 or above); willingness and ability to work in multilingual/multicultural environment.
  • Must be eligible to work in Japan at time of application.

Skills

Required:Cabling (Copper and Fiber)DCIM ToolsRack and Physical DeploymentHardware TroubleshootingEnglish CommunicationSafety & Compliance
Nice to have:Asset ManagementVendor ManagementTravel and On-call

Benefits

  • Technical certifications preferred (e.g. CDCP, CDCDP, CompTIA, BICSI, IDCA qualifications) or related experience.
  • Self-motivated with minimal supervision and independent problem solving.
  • Strong communication skills for diverse audiences.
  • Willingness to travel within and outside of Japan and provide on-call/out-of-hours support.
  • Ability to manage stakeholder interests and priorities.
  • Knowledge of safety procedures and equipment.
  • Japanese language knowledge preferred (JLPT N2 or above).
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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