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US-Lead

Apple· Apple Retail
Apply on company site
Portland, ORfull-timePosted 3d ago

About the role

Lead role supporting the Store Leadership team in a whole-store mindset to energize teams, enable the sales floor, and deliver exceptional customer experiences.

Responsibilities

  • Act as a role model, mentor, and encourager of customer engagement; use Apple product and services expertise to drive customer engagement and sales while building customer loyalty.
  • Organize people and the sales floor workflow; manage relevant communications to team members and leadership to optimize the customer experience.
  • Ensure sales strategy is effectively communicated to the team and executed in partnership with the leadership team.
  • Energize, inform, and align team members on store performance goals, priorities, and communication.
  • Attend to time-sensitive team member feedback, questions, and concerns, and escalate issues to Store Leadership as appropriate.
  • Address operational needs of the store, such as opening and closing procedures, cash management, and overrides.
  • Provide customer service and support in other areas of the store when needed.
  • Contribute to an inclusive environment by respecting differences and demonstrating Apple’s values of inclusion and diversity.

Qualifications

  • Experience in retail or sales, or related work experience.
  • Experience mentoring or leading others personally or professionally.

Skills

Required:Retail/sales experienceLeadership/mentoring
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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