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Site Reliability Engineer

Apple· Software and Services
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Hyderabadfull-timePosted 3d ago

About the role

Junior Site Reliability Engineer role focusing on maintaining high availability, resilience, and performance of mission-critical enterprise systems and customer-facing cloud services. Responsibilities include incident triage, end-to-end troubleshooting, database diagnostics, observability, automation, CI/CD support, and continuous improvement with modern tooling and GenAI-assisted workflows.

Responsibilities

  • High-Availability Operations: Monitor the health, performance, and capacity of mission-critical applications and services across multi-region environments.
  • Incident Triage & Response: Act as a first-line responder to production alerts, outages, and system anomalies, participating in on-call rotations and rapid-response workflows.
  • End-to-End Troubleshooting: Investigate and debug complex application, core system, network, and performance bottlenecks through to resolution, including environment-specific issues and differences between staging, experimental, and production configurations.
  • Database Diagnostics: Perform database-level troubleshooting, query analysis, data verification, and performance tuning across PostgreSQL, Oracle DB, and MySQL environments. Troubleshoot ETL jobs and data pipelines, investigate processing failures, and diagnose data availability issues across relational, NoSQL, and Snowflake environments.
  • Root-Cause Analysis (RCA): Partner with development, QA, database, and infrastructure teams to identify underlying root causes and implement permanent fixes.
  • Observability & Alerting: Build and refine telemetry dashboards, log aggregations, and alerting rules using Splunk, Prometheus, Grafana, and Dynatrace. Use Langfuse and LangSmith for AI traces where applicable.
  • Service Level Tracking: Track and uphold SLIs/SLOs to minimize Time to Detect (TTD) and Time to Mitigate (TTM); monitor AI model latency, token consumption, API quotas, and dependency health with sub-500 ms target where applicable.
  • Toil Reduction & Automation: Develop robust scripts/tools using Python, Bash, or similar languages to automate repetitive operational tasks and health checks.
  • Release & CI/CD Enablement: Support production deployments, CI/CD pipeline runs (Jenkins, GitHub Actions), build validations, and canary/smoke testing.
  • Change & Configuration Governance: Execute production change requests per enterprise change management standards; support environment configuration validation, runbooks, certificate renewals, and secret management.
  • Continuous Improvement & Modern Tooling: Leverage modern engineering practices and GenAI-assisted workflows to accelerate log analysis, incident documentation, and operational efficiency.

Qualifications

  • Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Information Technology, or a related field.
  • 1–2 years of combined work experience in Site Reliability Engineering (SRE), Application Production Support (APS), DevOps, or Systems Engineering.

Skills

Required:Linux fundamentalsJavaPythonDatabase troubleshooting
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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