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CA-Business Pro

Apple· Apple Retail
Apply on company site
Surrey, British Columbia$30.65/hr - $45.95/hrfull-timePosted 3d ago

About the role

Business Pro focused on establishing and growing relationships with high-potential business customers, providing solutions, and supporting an environment where business is integrated into Apple Retail’s culture. Acts as a resource and mentor for the team, partners with leadership to connect customers with tools and solutions to help their businesses thrive.

Responsibilities

  • Establish and engage business customers by showcasing our technology and recommending solutions to fit their business needs.
  • Proactively engage with and provide excellent customer service to Apple Retail Business customers by understanding their needs, identifying ownership opportunities, presenting products and services, and educating them on relevant purchasing options.
  • Serve as the go-to expert on business solutions and mentor the team on business customer needs and solutions.
  • Collaborate in business sessions, briefings, workshops, and events by identifying and recommending unique offerings.
  • Partner with leadership and cross-functional partners to transition accounts in line with account engagement strategy to create a seamless customer experience.
  • Strategize, plan, and forecast business performance through account management, pipeline building, and opportunity management using CRM and other tools.
  • Maintain process mastery of all Retail Business programs and offerings to ensure compliance with policies and procedures.
  • Perform other tasks as needed, including providing customer service and support in your line of business.
  • Contribute to an inclusive environment and demonstrate Apple’s values of inclusion and diversity.

Qualifications

  • Experience in retail or sales, or related work experience.
  • Extensive business solutions experience with Apple products and services.
  • Proficiency in written and spoken English (French requirement if based in Quebec).

Skills

Required:Retail or sales experienceBusiness solutions salesCommunication

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and free services
  • Educational expense reimbursement including tuition
  • Discretionary bonuses or commission potential
  • Relocation assistance (potential)
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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