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US-Lead

Apple· Apple Retail
Apply on company site
Tigard, ORfull-timePosted 3d ago

About the role

Lead role in Apple Retail focused on supporting Store Leadership, driving customer engagement and sales, organizing floor operations, and ensuring operational readiness to enable the sales team. Emphasizes mentorship, inclusion, and delivering an exceptional customer experience across the store.

Responsibilities

  • Act as a role model, mentor, and encourage customer engagement.
  • Use Apple product and services expertise to drive customer engagement and sales, while building customer loyalty.
  • Organize people and the sales floor workflow, including managing relevant communication to team members and leadership to optimize the customer experience.
  • Ensure sales strategy is effectively communicated to the team and executed in partnership with the leadership team.
  • Energize, inform, and align team members on store performance goals, priorities, and communication.
  • Attend to time-sensitive team member feedback, questions, and concerns, and escalate issues to Store Leadership as appropriate.
  • Address operational needs of the store, such as opening and closing procedures, cash management, and overrides.
  • Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
  • Contribute to an inclusive environment by respecting differences and fostering learning.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.

Qualifications

  • Experience in retail or sales, or related work experience.
  • Experience mentoring or leading others personally or professionally.

Skills

Required:Leadership or mentoring
Nice to have:Retail or sales experience
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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