Senior Manager, WW Ops BPR Supply and Demand Management
About the role
Leader of the Worldwide Business Process Re-engineering (BPR) team driving a portfolio of projects to transform Apple’s Supply and Demand Planning capabilities. Focuses on AI-driven innovation, end-to-end reengineering of planning processes, and跨-functional collaboration across Global Planning, Cross Functional Operations, and Technical partners to deliver scalable, transformational improvements in finished goods planning and related interfaces.
Responsibilities
- Partner with WW Operations Senior Leadership to establish strategies, priorities, and portfolio execution.
- Define and manage multi-year technical capability roadmaps for all areas related to Apple’s Supply and Demand Planning, including upstream/downstream connections.
- Provide functional subject matter expertise in Supply/Demand Management and leverage industry trends and innovative technology.
- Champion end-to-end rethinking of planning processes with AI, guiding adoption and transformation across teams.
- Oversight of business case development, ROI estimation, executive funding approval, and full portfolio accountability for CapEx, resources, timeline, and scope.
- Build and lead a high-performing team through mentoring and development.
- Contribute to WW BPR Leadership discussions and strategy.
- Act as liaison between operations and technical partners for comprehensive solutions.
- Manage complex business processes across multiple functions to enable accuracy, scalability, and efficiency.
- Oversee project rollout, training, and post-mortems with lessons learned for continuous improvement.
- Drive change management, influence decisions, and ensure customer-focused adoption.
- Address escalations with root-cause analysis and timely resolutions.
- Define and implement metrics to measure portfolio and team success.
Qualifications
- BA/BS Degree plus 10-15+ years relevant experience in supply chain, engineering, or related field.
- 15+ years of progressive experience with minimum 10+ years of leadership experience responsible for global supply chain transformation, preferably in high-tech / consumer electronics industries.
- Deep and broad expertise in Finished Goods Supply and Demand Planning, Logistics Planning, and corresponding systems and processes.
- Strong functional knowledge of Demand Forecasting, Supply Planning, Customer Allocation, and Available to Promise; understanding impact of roadmaps and New Product Introduction.
- Proven experience defining and managing multi-year technical capability roadmaps across complex, global operations domains.
- Track record of leading strategic programs with tactical execution capability.
- Strong understanding of systems infrastructure and data integration for large-scale planning.
- Familiarity with Optimization, Machine Learning, and analytical models in supply chain planning.
- Excellent communication and presentation skills for executives and operational teams.
- Experience managing Capital Expenditure, resources, and complex project schedules in a prioritized portfolio.
- Ability to lead and motivate global teams across multiple efforts in a fast-paced, international environment.
- Forward-thinking perspective on AI in supply and demand planning and ability to articulate opportunities to leadership.
- MS/MBA in supply chain, engineering or related field.
Skills
Benefits
- Comprehensive medical and dental coverage
- Retirement benefits
- Discounted products and free services
- Educational expense reimbursement (tuition)
- Discretionary bonuses or commission potential
- Relocation assistance
- Stock programs eligibility (RSU)
- Apple Employee Stock Purchase Plan
About Apple
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
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